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Full Day | Max. 20 Participants
Workshop Outcomes
- Recognise their emotional strengths and growth edge across the core domains of EI
- Notice their triggers and regulate their reactions under pressure with proven techniques
- Understand the deeper motivators behind their behaviour and stress responses
- Read others more accurately and adapt how they communicate and connect
- Explain why change feels destabilising — and lead themselves through it with resilience
- Focus on what's in their control, make a clear ask, and protect their wellbeing through change
Topics Covered
- What emotional intelligence really is — and why it's a learnable skill, not a fixed trait
- Reading yourself accurately — self-awareness, your personal triggers, and the motivators that drive your behaviour
- Regulating emotions under pressure — practical, evidence-based techniques you can use in the moment
- Relating well to others — reading people accurately and adapting how you respond
- Why change feels hard — what happens in the brain under uncertainty, and how to move through transition
- Staying resilient through change — focusing your energy where it counts, asking for what you need, managing your inner critic
- Making change stick — understanding what really holds us back, and a method for shifting one behaviour for good
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to Face
- Virtual
Overview
Essentials of Emotional Intelligence & Change is a foundational emotional intelligence (EI/EQ) training program that builds the core self-awareness and self-management skills every professional needs to navigate workplace change. Grounded in Goleman's four-domain model and woven through with evidence-based motivators, this one-day workshop helps you recognise your emotions under pressure, regulate your reactions and manage stress, and lead yourself through change, uncertainty, transition and disruption with resilience and agency.
Unlike change-leadership training, this program focuses on individual change self-management: how you, personally, stay steady, adaptable and effective when change lands. It's ideal for anyone experiencing organisational change, and especially valuable for individual contributors, early-career professionals and graduates building emotional intelligence from the ground up.
Develop practical, evidence-based EI skills: emotional regulation, reappraisal, empathy, resilience and behaviour change that strengthen wellbeing, working relationships and performance, and form the foundation for every leadership and EI program that follows.
Workshop Outcomes
- Recognise their emotional strengths and growth edge across the core domains of EI
- Notice their triggers and regulate their reactions under pressure with proven techniques
- Understand the deeper motivators behind their behaviour and stress responses
- Read others more accurately and adapt how they communicate and connect
- Explain why change feels destabilising — and lead themselves through it with resilience
- Focus on what's in their control, make a clear ask, and protect their wellbeing through change
Topics Covered
- What emotional intelligence really is — and why it's a learnable skill, not a fixed trait
- Reading yourself accurately — self-awareness, your personal triggers, and the motivators that drive your behaviour
- Regulating emotions under pressure — practical, evidence-based techniques you can use in the moment
- Relating well to others — reading people accurately and adapting how you respond
- Why change feels hard — what happens in the brain under uncertainty, and how to move through transition
- Staying resilient through change — focusing your energy where it counts, asking for what you need, managing your inner critic
- Making change stick — understanding what really holds us back, and a method for shifting one behaviour for good
Who is this workshop for
Anyone in the organisation new to emotional intelligence and needs to build a foundation in order to engage constructively with organisational change
Handouts/materials provided
Handouts of models provided with workbook
What to bring
Bring your writing/note-taking tool of choice
A phone will be required to partcipate in polls
Facilitator
About the facilitator
Suzy Roche knows what it’s like to lead through uncertainty. She has spent more than 20 years doing exactly that across complex, global organisations including AT&T, Verizon and Vodafone. The real-world challenge of leading teams, driving change and delivering results informs everything she designs and delivers.
Throughout her career, Suzy has dedicated herself to researching contemporary leadership trends and blending insights from multiple learning disciplines. While her expertise spans a wide range of methodologies, leadership sits at the core of her work, with critical disciplines such as team effectiveness, change, strategy and psychological safety cascading from that foundation. This multidisciplinary depth is what allows her to design learning that is both rigorous and highly practical.
As Essemy’s Head of Delivery and Quality, Suzy is also the organisation’s lead Instructional Designer and a highly regarded facilitator of leadership programs and workshops. She works with public sector and commercial organisations to create development experiences that genuinely stick. Her clients include the Department of Health, the Public Sector Commission, Development WA, Combined Metal Industries, Racing and Wagering WA and Tourism WA just to name a few. What unites them is a shared commitment to development grounded in evidence, not fads.
What makes Suzy unique is her ability to translate contemporary research into tools leaders can actually use. She makes concepts such as psychological safety, adaptive leadership and strategic thinking accessible and actionable in the realities of today’s workplace. Her sessions are engaging, thought-provoking and designed to challenge how people think, not just what they know.
A Professionally Certified Coach, Suzy holds accreditations in MBTI, EQi 2.0, Belbin, Team Alignment Survey, Change Style Indicator and HBDI. She is currently completing a Master of Science in Instructional Design and Technology, reinforcing her belief in and commitment to lifelong learning.
Key Expertise
- Interpersonal workplace relationships with emotional intelligence
- Building and maintaining high performing teams
- Designing strategic user experiences
- Coaching and feedback skills
- Instructional design
Industry Focus
- Mining
- Government
- Technologies
- Oil and Gas
- Finance
Based in:
About the facilitator
Suzy Roche knows what it’s like to lead through uncertainty. She has spent more than 20 years doing exactly that across complex, global organisations including AT&T, Verizon and Vodafone. The real-world challenge of leading teams, driving change and delivering results informs everything she designs and delivers.
Throughout her career, Suzy has dedicated herself to researching contemporary leadership trends and blending insights from multiple learning disciplines. While her expertise spans a wide range of methodologies, leadership sits at the core of her work, with critical disciplines such as team effectiveness, change, strategy and psychological safety cascading from that foundation. This multidisciplinary depth is what allows her to design learning that is both rigorous and highly practical.
As Essemy’s Head of Delivery and Quality, Suzy is also the organisation’s lead Instructional Designer and a highly regarded facilitator of leadership programs and workshops. She works with public sector and commercial organisations to create development experiences that genuinely stick. Her clients include the Department of Health, the Public Sector Commission, Development WA, Combined Metal Industries, Racing and Wagering WA and Tourism WA just to name a few. What unites them is a shared commitment to development grounded in evidence, not fads.
What makes Suzy unique is her ability to translate contemporary research into tools leaders can actually use. She makes concepts such as psychological safety, adaptive leadership and strategic thinking accessible and actionable in the realities of today’s workplace. Her sessions are engaging, thought-provoking and designed to challenge how people think, not just what they know.
A Professionally Certified Coach, Suzy holds accreditations in MBTI, EQi 2.0, Belbin, Team Alignment Survey, Change Style Indicator and HBDI. She is currently completing a Master of Science in Instructional Design and Technology, reinforcing her belief in and commitment to lifelong learning.
Key Expertise
- Interpersonal workplace relationships with emotional intelligence
- Building and maintaining high performing teams
- Designing strategic user experiences
- Coaching and feedback skills
- Instructional design
Industry Focus
- Mining
- Government
- Technologies
- Oil and Gas
- Finance
Based in:
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