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Half Day | Max. 25 Participants
Workshop Outcomes
- Communicate more clearly and confidently in workplace situations
- Improve active listening and understanding skills
- Build stronger working relationships through effective communication
- Write professional and purposeful workplace messages
- Adapt communication approaches to different people and situations
Topics Covered
- Communication styles and outcomes
- Adapting your style for enhanced communication
- Barriers to effective communication
- Elements of effective communication
- Active listening
- Business writing communications
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to Face
- Virtual
Overview
Effective communication is one of the most important skills for workplace success. This practical and interactive workshop equips participants with the tools and techniques needed to communicate with greater clarity, confidence, and impact in a range of professional situations.
Participants will explore the key elements of effective communication, including verbal and non-verbal communication, active listening, questioning techniques, workplace conversations, conflict resolution, and professional written communication. Through practical activities, discussions, and real-world scenarios, participants will learn how to build stronger relationships, improve collaboration, reduce misunderstandings, and communicate more effectively with colleagues, customers, and stakeholders.
By the end of the workshop, participants will have greater confidence in expressing themselves, adapting their communication style to different situations, and using communication strategies that foster understanding, trust, and positive workplace outcomes.
This workshop can also be delivered as a full-day program, allowing participants to explore concepts in greater depth and apply their learning through extended activities.
Workshop Outcomes
- Communicate more clearly and confidently in workplace situations
- Improve active listening and understanding skills
- Build stronger working relationships through effective communication
- Write professional and purposeful workplace messages
- Adapt communication approaches to different people and situations
Topics Covered
- Communication styles and outcomes
- Adapting your style for enhanced communication
- Barriers to effective communication
- Elements of effective communication
- Active listening
- Business writing communications
Who is this workshop for
Everyone
Handouts/materials provided
Workbooks provided at extra cost and can be established at time of consultation
What to bring
Notepad & Pen
Facilitator
About the facilitator
Julia is an experienced leadership, learning and development facilitator with more than 18 years of experience helping individuals, teams and organisations build the confidence, skills and behaviours needed to perform at their best. Drawing on a career spanning learning and development, sales and leadership, she brings a practical understanding of the challenges professionals face and translates that experience into engaging, high-impact learning experiences.
Throughout her career, Julia has specialised in leadership development, positive psychology, emotional intelligence, workplace wellbeing and interpersonal effectiveness. She is passionate about creating learning environments that are both energising and practical, equipping participants with evidence-based strategies they can immediately apply to improve their performance, strengthen relationships and enhance their overall wellbeing.
Alongside facilitating workshops and leadership programs, Julia is an experienced coach who has delivered more than 600 coaching sessions focused on helping individuals understand and leverage their strengths. She is recognised for creating highly engaging learning experiences that challenge participants to think differently, build self-awareness and develop practical skills that create lasting behavioural change.
In 2018, Julia led an organisation-wide wellbeing initiative focused on supporting employee growth, resilience and performance through evidence-based practices. Her contribution was recognised with an Outstanding Achievement Award for her dedication to employee development. She also received LearnX Platinum Awards in 2019 and 2020 for Best Wellbeing Project, Best Wellbeing Strategy and Best Wellbeing Team, recognising the impact of the programs she helped design and deliver.
Julia has partnered with organisations across the public and private sectors, including Sanofi, Deloitte, the South Australian Department of Industry, Queensland Health, QBE, Rabobank and Revlon. Her ability to combine positive psychology, emotional intelligence and practical leadership development enables organisations to build healthier workplaces, stronger leaders and more resilient teams.
Key Expertise
- Positive Psychology - Langley Group programs
- Emotional Intelligence
- Behavioral profiling
- Strength's profiling and coaching
- Leadership programs
- Soft skills for Sales training
- Mindset & Resilience
Industry Focus
- All Industries
Based in:
About the facilitator
Julia is an experienced leadership, learning and development facilitator with more than 18 years of experience helping individuals, teams and organisations build the confidence, skills and behaviours needed to perform at their best. Drawing on a career spanning learning and development, sales and leadership, she brings a practical understanding of the challenges professionals face and translates that experience into engaging, high-impact learning experiences.
Throughout her career, Julia has specialised in leadership development, positive psychology, emotional intelligence, workplace wellbeing and interpersonal effectiveness. She is passionate about creating learning environments that are both energising and practical, equipping participants with evidence-based strategies they can immediately apply to improve their performance, strengthen relationships and enhance their overall wellbeing.
Alongside facilitating workshops and leadership programs, Julia is an experienced coach who has delivered more than 600 coaching sessions focused on helping individuals understand and leverage their strengths. She is recognised for creating highly engaging learning experiences that challenge participants to think differently, build self-awareness and develop practical skills that create lasting behavioural change.
In 2018, Julia led an organisation-wide wellbeing initiative focused on supporting employee growth, resilience and performance through evidence-based practices. Her contribution was recognised with an Outstanding Achievement Award for her dedication to employee development. She also received LearnX Platinum Awards in 2019 and 2020 for Best Wellbeing Project, Best Wellbeing Strategy and Best Wellbeing Team, recognising the impact of the programs she helped design and deliver.
Julia has partnered with organisations across the public and private sectors, including Sanofi, Deloitte, the South Australian Department of Industry, Queensland Health, QBE, Rabobank and Revlon. Her ability to combine positive psychology, emotional intelligence and practical leadership development enables organisations to build healthier workplaces, stronger leaders and more resilient teams.
Key Expertise
- Positive Psychology - Langley Group programs
- Emotional Intelligence
- Behavioral profiling
- Strength's profiling and coaching
- Leadership programs
- Soft skills for Sales training
- Mindset & Resilience
Industry Focus
- All Industries
Based in:
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