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Full Day | Max. 20 Participants
Workshop Outcomes
- Understand your workplace conflict culture
- Learn to identify the barriers to effective engagement
- Learn how to create a culture that encourages questions, creativity and difference
- Identify the key triggers or risks for your organisational conflict
- Communicate effectively even during conflict
- Clarity about your own conflict IQ
- Learn key conflict management skills and tools to create better outcomes
Topics Covered
- Understanding conflict dynamics and responses
- Exploring your conflict culture – what happens when things go wrong
- How to engage in hard conversations
- Mindset, skills and conflict capacity
- Problems solving not problem making
- Boundaries, expectations and accountability
- Dealing with confusion, difference and conflict
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to face
Overview
In workplaces and boardrooms across the nation we are seeing a significant shift in governance expectations and performance standards. Employees are recognising that ensuring a safe and fair workplace is everyone’s responsibility and the blame game isn’t helping anyone. This workshop takes you through the key conflict challenges that create dysfunctional culture and helps participants to establish effective communication practices even when things are hard. With a particular focus on helping you create a new mindset and culture that values difference and is able to use conflict for innovation rather than undermining or flaming the fight.
Workshop Outcomes
- Understand your workplace conflict culture
- Learn to identify the barriers to effective engagement
- Learn how to create a culture that encourages questions, creativity and difference
- Identify the key triggers or risks for your organisational conflict
- Communicate effectively even during conflict
- Clarity about your own conflict IQ
- Learn key conflict management skills and tools to create better outcomes
Topics Covered
- Understanding conflict dynamics and responses
- Exploring your conflict culture – what happens when things go wrong
- How to engage in hard conversations
- Mindset, skills and conflict capacity
- Problems solving not problem making
- Boundaries, expectations and accountability
- Dealing with confusion, difference and conflict
Who is this workshop for
This workshop is designed primarily for managers, executives and leaders, who are the people with responsibly for setting the tone and culture of a team. These are the people who have the capacity to influence change and create more effective teams.
Handouts/materials provided
PowerPoint Presentation
Personal Conflict Assessment
Resources Tools - Booklet
Engaging Bravely - Ebook
What to bring
Pen and Paper
Facilitator
About the facilitator
Sarah M Blake is a multi-award-winning Conflict Strategist, Corporate Trainer, Negotiation Specialist and Mediator with more than 30 years of experience helping leaders and organisations navigate conflict, complexity, change and high-stakes decision-making.
A second-generation practitioner, Sarah is recognised for her calm, practical and strategic approach to some of the most challenging workplace, organisational and multi-stakeholder environments. Rather than simply resolving conflict, she helps leaders understand what sits beneath it - strengthening communication, negotiation capability, leadership confidence and organisational culture so people can make better decisions when pressure is at its highest.
Her work spans conflict assessment, executive coaching, leadership development, negotiation, workplace restoration and organisational culture. Sarah has developed a suite of practical frameworks that enable leaders and teams to engage in difficult conversations earlier, de-escalate conflict confidently and negotiate outcomes that balance relationships with results.
Sarah has worked extensively across government, mining, defence, higher education, infrastructure, First Nations organisations and the private sector. Her clients have included the World Bank, BHP, the Australian Federal Police, state and local governments, universities and numerous commercial organisations throughout Australia and internationally.
An internationally recognised practitioner, Sarah has delivered workshops and keynote presentations across nine countries, lectured in universities, served on national and international advisory committees, and continues to contribute to the advancement of conflict resolution, negotiation and leadership practice. She is an Advanced Accredited Mediator with the Resolution Institute, an IMI Certified Mediator, TEDx speaker, best-selling author and regular media commentator.
Sarah is passionate about helping organisations build conflict capability - not simply to resolve today's challenges, but to create the calm, clarity and confidence needed to lead through tomorrow's.
Key Expertise
- High Conflict
- Negotiation
- Mediation
- Cross-Cultural Engagement
- Conflict Risk Management
- Workplace Communication & Engagement
Industry Focus
- Dispute Resolution Industry
- State & Local Government
- Boards & Executive Teams
- Corporate
Based in:
About the facilitator
Sarah M Blake is a multi-award-winning Conflict Strategist, Corporate Trainer, Negotiation Specialist and Mediator with more than 30 years of experience helping leaders and organisations navigate conflict, complexity, change and high-stakes decision-making.
A second-generation practitioner, Sarah is recognised for her calm, practical and strategic approach to some of the most challenging workplace, organisational and multi-stakeholder environments. Rather than simply resolving conflict, she helps leaders understand what sits beneath it - strengthening communication, negotiation capability, leadership confidence and organisational culture so people can make better decisions when pressure is at its highest.
Her work spans conflict assessment, executive coaching, leadership development, negotiation, workplace restoration and organisational culture. Sarah has developed a suite of practical frameworks that enable leaders and teams to engage in difficult conversations earlier, de-escalate conflict confidently and negotiate outcomes that balance relationships with results.
Sarah has worked extensively across government, mining, defence, higher education, infrastructure, First Nations organisations and the private sector. Her clients have included the World Bank, BHP, the Australian Federal Police, state and local governments, universities and numerous commercial organisations throughout Australia and internationally.
An internationally recognised practitioner, Sarah has delivered workshops and keynote presentations across nine countries, lectured in universities, served on national and international advisory committees, and continues to contribute to the advancement of conflict resolution, negotiation and leadership practice. She is an Advanced Accredited Mediator with the Resolution Institute, an IMI Certified Mediator, TEDx speaker, best-selling author and regular media commentator.
Sarah is passionate about helping organisations build conflict capability - not simply to resolve today's challenges, but to create the calm, clarity and confidence needed to lead through tomorrow's.
Key Expertise
- High Conflict
- Negotiation
- Mediation
- Cross-Cultural Engagement
- Conflict Risk Management
- Workplace Communication & Engagement
Industry Focus
- Dispute Resolution Industry
- State & Local Government
- Boards & Executive Teams
- Corporate
Based in:
Contact Us
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