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Half Day | Max. 15 Participants
Workshop Outcomes
- Know how to identify a hard conversation
- Understand the risks and challenges
- Discover your own barriers and shift your mindset
- Learn how to create clarity and purpose
- Learn how to prepare
- Discover your own style of engaging bravely
- Increase your confidence to manage the conversation
Topics Covered
- Understanding hard conversations at work or on boards
- Understanding barriers, triggers and the challenges
- Communication theory insights
- Creating clarity, consistency and compassion
- Introduction to Risk Assessment, planning and process
- Mindset and managing emotions
- Exploring your style for engaging bravely
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to face
Overview
At work, on boards and in our communities, we often find ourselves having to engage in difficult conversations. However, when problems emerge, most of us look for the easy option – avoid it or push responsibility onto someone else. Unfortunately, when we don’t have these conversations, we can’t take responsibly for problem solving. This workshop has been designed to help you engage bravely, with confidence and empathy so that instead of avoiding the conversation or turning it into a fight, you can create the conditions for collaborative problem solving.
Workshop Outcomes
- Know how to identify a hard conversation
- Understand the risks and challenges
- Discover your own barriers and shift your mindset
- Learn how to create clarity and purpose
- Learn how to prepare
- Discover your own style of engaging bravely
- Increase your confidence to manage the conversation
Topics Covered
- Understanding hard conversations at work or on boards
- Understanding barriers, triggers and the challenges
- Communication theory insights
- Creating clarity, consistency and compassion
- Introduction to Risk Assessment, planning and process
- Mindset and managing emotions
- Exploring your style for engaging bravely
Who is this workshop for
This workshop has been designed for managers, supervisors and leaders who find themselves with responsibility for managing people or communicating difficult messages. Whether you are a manager or a board member, engaging bravely will give you the confidence and clarity to hold space for real, honest and hard conversations.
Handouts/materials provided
Powerpoint presentation
Worksheet and reflection tool
Engaging Bravely E-book link
What to bring
Pen & Paper
An example of your own difficult conversation
Facilitator
About the facilitator
Sarah M Blake is a multi-award-winning Conflict Strategist, Corporate Trainer, Negotiation Specialist and Mediator with more than 30 years of experience helping leaders and organisations navigate conflict, complexity, change and high-stakes decision-making.
A second-generation practitioner, Sarah is recognised for her calm, practical and strategic approach to some of the most challenging workplace, organisational and multi-stakeholder environments. Rather than simply resolving conflict, she helps leaders understand what sits beneath it - strengthening communication, negotiation capability, leadership confidence and organisational culture so people can make better decisions when pressure is at its highest.
Her work spans conflict assessment, executive coaching, leadership development, negotiation, workplace restoration and organisational culture. Sarah has developed a suite of practical frameworks that enable leaders and teams to engage in difficult conversations earlier, de-escalate conflict confidently and negotiate outcomes that balance relationships with results.
Sarah has worked extensively across government, mining, defence, higher education, infrastructure, First Nations organisations and the private sector. Her clients have included the World Bank, BHP, the Australian Federal Police, state and local governments, universities and numerous commercial organisations throughout Australia and internationally.
An internationally recognised practitioner, Sarah has delivered workshops and keynote presentations across nine countries, lectured in universities, served on national and international advisory committees, and continues to contribute to the advancement of conflict resolution, negotiation and leadership practice. She is an Advanced Accredited Mediator with the Resolution Institute, an IMI Certified Mediator, TEDx speaker, best-selling author and regular media commentator.
Sarah is passionate about helping organisations build conflict capability - not simply to resolve today's challenges, but to create the calm, clarity and confidence needed to lead through tomorrow's.
Key Expertise
- High Conflict
- Negotiation
- Mediation
- Cross-Cultural Engagement
- Conflict Risk Management
- Workplace Communication & Engagement
Industry Focus
- Dispute Resolution Industry
- State & Local Government
- Boards & Executive Teams
- Corporate
Based in:
About the facilitator
Sarah M Blake is a multi-award-winning Conflict Strategist, Corporate Trainer, Negotiation Specialist and Mediator with more than 30 years of experience helping leaders and organisations navigate conflict, complexity, change and high-stakes decision-making.
A second-generation practitioner, Sarah is recognised for her calm, practical and strategic approach to some of the most challenging workplace, organisational and multi-stakeholder environments. Rather than simply resolving conflict, she helps leaders understand what sits beneath it - strengthening communication, negotiation capability, leadership confidence and organisational culture so people can make better decisions when pressure is at its highest.
Her work spans conflict assessment, executive coaching, leadership development, negotiation, workplace restoration and organisational culture. Sarah has developed a suite of practical frameworks that enable leaders and teams to engage in difficult conversations earlier, de-escalate conflict confidently and negotiate outcomes that balance relationships with results.
Sarah has worked extensively across government, mining, defence, higher education, infrastructure, First Nations organisations and the private sector. Her clients have included the World Bank, BHP, the Australian Federal Police, state and local governments, universities and numerous commercial organisations throughout Australia and internationally.
An internationally recognised practitioner, Sarah has delivered workshops and keynote presentations across nine countries, lectured in universities, served on national and international advisory committees, and continues to contribute to the advancement of conflict resolution, negotiation and leadership practice. She is an Advanced Accredited Mediator with the Resolution Institute, an IMI Certified Mediator, TEDx speaker, best-selling author and regular media commentator.
Sarah is passionate about helping organisations build conflict capability - not simply to resolve today's challenges, but to create the calm, clarity and confidence needed to lead through tomorrow's.
Key Expertise
- High Conflict
- Negotiation
- Mediation
- Cross-Cultural Engagement
- Conflict Risk Management
- Workplace Communication & Engagement
Industry Focus
- Dispute Resolution Industry
- State & Local Government
- Boards & Executive Teams
- Corporate
Based in:
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