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Full Day | Max. 20 Participants
Workshop Outcomes
- Understand your workplace conflict culture
- Learn to identify the barriers to effective engagement
- Learn how to create a culture that encourages questions, creativity and difference
- Identify the key triggers or risks for your organisational conflict
- Communicate effectively even during conflict
- Clarity about your own conflict IQ
- Learn key conflict management skills and tools to create better outcomes
Topics Covered
- Understanding conflict dynamics and responses
- Exploring your conflict culture – what happens when things go wrong
- How to engage in hard conversations
- Mindset, skills and conflict capacity
- Problems solving not problem making
- Boundaries, expectations and accountability
- Dealing with confusion, difference and conflict
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to face
Overview
In workplaces and boardrooms across the nation we are seeing a significant shift in governance expectations and performance standards. Employees are recognising that ensuring a safe and fair workplace is everyone’s responsibility and the blame game isn’t helping anyone. This workshop takes you through the key conflict challenges that create dysfunctional culture and helps participants to establish effective communication practices even when things are hard. With a particular focus on helping you create a new mindset and culture that values difference and is able to use conflict for innovation rather than undermining or flaming the fight.
Workshop Outcomes
- Understand your workplace conflict culture
- Learn to identify the barriers to effective engagement
- Learn how to create a culture that encourages questions, creativity and difference
- Identify the key triggers or risks for your organisational conflict
- Communicate effectively even during conflict
- Clarity about your own conflict IQ
- Learn key conflict management skills and tools to create better outcomes
Topics Covered
- Understanding conflict dynamics and responses
- Exploring your conflict culture – what happens when things go wrong
- How to engage in hard conversations
- Mindset, skills and conflict capacity
- Problems solving not problem making
- Boundaries, expectations and accountability
- Dealing with confusion, difference and conflict
Who is this workshop for
This workshop is designed primarily for managers, executives and leaders, who are the people with responsibly for setting the tone and culture of a team. These are the people who have the capacity to influence change and create more effective teams.
Handouts/materials provided
PowerPoint Presentation
Personal Conflict Assessment
Resources Tools - Booklet
Engaging Bravely - Ebook
What to bring
Pen and Paper
Facilitator
About the facilitator
Sarah is a multi-award winning Corporate Trainer, Conflict Strategist and Mediator. As a second-generation practitioner with 25 years of experience, she has a calm and confident delivery and coaching style that helps clients navigate complex decision-making during times of growth, conflict, change and crisis.
Sarah is passionate about helping people and organisations have the conversations that matter, to build more effective decision making capability and improved internal negotiation skillsets.
Her expertise in high conflict cases – the multi-party, cross-border or cultural disputes that are increasingly impacting government and commercial sectors; has received international recognition and has resulted in organisations and leaders increased capacity to strengthen relationships and maximise outcomes. With a multi-discipline perspective to problem-solving, Sarah aims to empower you.
As a trainer, she has delivered Nationally and Internationally recognised courses; has lectured at Universities and worked in some of the most complex situations across remote Australia and into the Pacific. She has served on multiple local and national committees, has delivered talks in over 9 countries, and is sought after internationally to contribute to industry growth. Her clients have included the World Bank, BHP and Australian Federal Police.
Based in:
About the facilitator
Sarah is a multi-award winning Corporate Trainer, Conflict Strategist and Mediator. As a second-generation practitioner with 25 years of experience, she has a calm and confident delivery and coaching style that helps clients navigate complex decision-making during times of growth, conflict, change and crisis.
Sarah is passionate about helping people and organisations have the conversations that matter, to build more effective decision making capability and improved internal negotiation skillsets.
Her expertise in high conflict cases – the multi-party, cross-border or cultural disputes that are increasingly impacting government and commercial sectors; has received international recognition and has resulted in organisations and leaders increased capacity to strengthen relationships and maximise outcomes. With a multi-discipline perspective to problem-solving, Sarah aims to empower you.
As a trainer, she has delivered Nationally and Internationally recognised courses; has lectured at Universities and worked in some of the most complex situations across remote Australia and into the Pacific. She has served on multiple local and national committees, has delivered talks in over 9 countries, and is sought after internationally to contribute to industry growth. Her clients have included the World Bank, BHP and Australian Federal Police.
Based in:
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