In a customer-centric world, our need to engage stakeholders for projects, changes and new product and services creation has never been greater. In this program we will explore and practice hands-on with stakeholder assessment, planning and measurement tools to ensure you take the right action at the right time to get the most from stakeholder input.
Anyone who works with decision-makers, third party vendors/contractors, product development, project management and change management.
Handouts of key tools will be provided.
With 20+ years of lived experience as a manager and leader with some of the globe’s largest international organisations, Suzy applies her real-world, award-winning experience to support the learning journeys of others through coaching, instructional design, facilitation and digital learning technologies.
Her accomplishments in the areas of product development, team and project leadership, change management, distribution, marketing communications and organisational development capability strategy have provided her with a rich blend of insight on how to meet the unique development needs of each participant.
Her qualifications include: Bachelor of Arts, University of South Alabama; Graduate Certificate eCommerce and Web Design (Georgia Tech); Advanced Diploma of Management; Diploma of Professional Coaching; Certificate IV TAE16; Fellow Australian Institute of Management, Professionally Certified Coach. She is currently completing her Master of Science in Instructional Design and Technology.
She has successfully led Learning and Development/OD projects in many diverse sectors including: WA Police, BHP Iron Ore, Bankwest, Verizon Wireless (US), City of Karratha, Sime-Darby (Malaysia), City of Swan, Pawsey Supercomputing, INPEX, City of Albany, West Coast Eagles, Telethon Kids, ECU, Curtin, AT&T (US), Synergy, WA Health Support Services, Perth Transport Authority and City of Perth.
Suzy understands that every situation requires unique tools and learning experiences and is certified in diagnostics such as Myers-Briggs Step 1 and 2 (MBTI); Belbin Team Roles, EQi 2.0: Individual, Leadership and 360; Herrmann Brain Dominance Instrument (HBDI), Centre for Creative Leadership Benchmarks and Skillscope; California Psychological Instrument (CPI). Additionally, she has been designing digital learning solutions to support blended learning for over 10 years using tools such Adobe Captivate, Camtasia (certified), Articulate Suite (Storyline3 + Rise) and Adobe Illustrator.
With 20+ years of lived experience as a manager and leader with some of the globe’s largest international organisations, Suzy applies her real-world, award-winning experience to support the learning journeys of others through coaching, instructional design, facilitation and digital learning technologies.
Her accomplishments in the areas of product development, team and project leadership, change management, distribution, marketing communications and organisational development capability strategy have provided her with a rich blend of insight on how to meet the unique development needs of each participant.
Her qualifications include: Bachelor of Arts, University of South Alabama; Graduate Certificate eCommerce and Web Design (Georgia Tech); Advanced Diploma of Management; Diploma of Professional Coaching; Certificate IV TAE16; Fellow Australian Institute of Management, Professionally Certified Coach. She is currently completing her Master of Science in Instructional Design and Technology.
She has successfully led Learning and Development/OD projects in many diverse sectors including: WA Police, BHP Iron Ore, Bankwest, Verizon Wireless (US), City of Karratha, Sime-Darby (Malaysia), City of Swan, Pawsey Supercomputing, INPEX, City of Albany, West Coast Eagles, Telethon Kids, ECU, Curtin, AT&T (US), Synergy, WA Health Support Services, Perth Transport Authority and City of Perth.
Suzy understands that every situation requires unique tools and learning experiences and is certified in diagnostics such as Myers-Briggs Step 1 and 2 (MBTI); Belbin Team Roles, EQi 2.0: Individual, Leadership and 360; Herrmann Brain Dominance Instrument (HBDI), Centre for Creative Leadership Benchmarks and Skillscope; California Psychological Instrument (CPI). Additionally, she has been designing digital learning solutions to support blended learning for over 10 years using tools such Adobe Captivate, Camtasia (certified), Articulate Suite (Storyline3 + Rise) and Adobe Illustrator.
With 20+ years of lived experience as a manager and leader with some of the globe’s largest international organisations, Suzy applies her real-world, award-winning experience to support the learning journeys of others through coaching, instructional design, facilitation and digital learning technologies.
Her accomplishments in the areas of product development, team and project leadership, change management, distribution, marketing communications and organisational development capability strategy have provided her with a rich blend of insight on how to meet the unique development needs of each participant.
Her qualifications include: Bachelor of Arts, University of South Alabama; Graduate Certificate eCommerce and Web Design (Georgia Tech); Advanced Diploma of Management; Diploma of Professional Coaching; Certificate IV TAE16; Fellow Australian Institute of Management, Professionally Certified Coach. She is currently completing her Master of Science in Instructional Design and Technology.
She has successfully led Learning and Development/OD projects in many diverse sectors including: WA Police, BHP Iron Ore, Bankwest, Verizon Wireless (US), City of Karratha, Sime-Darby (Malaysia), City of Swan, Pawsey Supercomputing, INPEX, City of Albany, West Coast Eagles, Telethon Kids, ECU, Curtin, AT&T (US), Synergy, WA Health Support Services, Perth Transport Authority and City of Perth.
Suzy understands that every situation requires unique tools and learning experiences and is certified in diagnostics such as Myers-Briggs Step 1 and 2 (MBTI); Belbin Team Roles, EQi 2.0: Individual, Leadership and 360; Herrmann Brain Dominance Instrument (HBDI), Centre for Creative Leadership Benchmarks and Skillscope; California Psychological Instrument (CPI). Additionally, she has been designing digital learning solutions to support blended learning for over 10 years using tools such Adobe Captivate, Camtasia (certified), Articulate Suite (Storyline3 + Rise) and Adobe Illustrator.
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