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Full Day | Max. 16 Participants
Workshop Outcomes
- Understand the characteristics and behaviours of high-performing teams
- Build trust, psychological safety and strong working relationships within teams
- Establish clear goals, roles and shared accountability to improve performance
- Strengthen communication and collaboration across diverse teams
- Recognise and leverage individual strengths to maximise team effectiveness
- Manage conflict constructively and maintain positive team dynamics
- Apply strategies to sustain engagement, motivation and continuous improvement
- Develop a practical action plan to build and maintain high-performing teams
Topics Covered
- Characteristics of High-Performing Teams
- Building Trust and Psychological Safety
- Defining Team Purpose, Goals, Roles and Responsibilities
- Effective Communication and Collaboration
- Leveraging Individual Strengths and Diversity
- Accountability, Ownership and Team Performance
- Managing Conflict and Strengthening Team Relationships
- Coaching, Feedback and Continuous Improvement
- Sustaining Engagement, Motivation and Team Resilience
- Action Planning for Building and Maintaining High-Performance Teams
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to Face
- Virtual
Overview
High-performing teams are built through trust, collaboration, clear direction and a shared commitment to achieving results.
This practical and interactive workshop equips participants with the knowledge and skills to build, strengthen and sustain high-performing teams in today’s dynamic workplace. Participants will explore the characteristics of successful teams, learn how to foster psychological safety, establish clear goals and accountability, and strengthen communication and collaboration across diverse groups. The workshop also examines how to recognise and leverage individual strengths, manage conflict constructively, and create an environment where engagement, motivation and continuous improvement thrive. Through practical activities, workplace scenarios and self-reflection, participants will develop strategies to enhance team performance, strengthen relationships and build resilience.
By the end of the workshop, participants will leave with a practical action plan and proven techniques to develop cohesive, high-performing teams that consistently deliver positive outcomes and adapt successfully to changing organisational needs.
Workshop Outcomes
- Understand the characteristics and behaviours of high-performing teams
- Build trust, psychological safety and strong working relationships within teams
- Establish clear goals, roles and shared accountability to improve performance
- Strengthen communication and collaboration across diverse teams
- Recognise and leverage individual strengths to maximise team effectiveness
- Manage conflict constructively and maintain positive team dynamics
- Apply strategies to sustain engagement, motivation and continuous improvement
- Develop a practical action plan to build and maintain high-performing teams
Topics Covered
- Characteristics of High-Performing Teams
- Building Trust and Psychological Safety
- Defining Team Purpose, Goals, Roles and Responsibilities
- Effective Communication and Collaboration
- Leveraging Individual Strengths and Diversity
- Accountability, Ownership and Team Performance
- Managing Conflict and Strengthening Team Relationships
- Coaching, Feedback and Continuous Improvement
- Sustaining Engagement, Motivation and Team Resilience
- Action Planning for Building and Maintaining High-Performance Teams
Who is this workshop for
Leaders, Managers, Supervisors and Team Members
Organisational Development and Learning & Development Practitioners
Change Management Practitioners, Change Managers
Digital and Technology Program Managers
Project Managers and Project Leaders
Business Analysts and Process Owners
Coaches and Consultants
Diversity, Equity and Inclusion Practitioners
Continuous Improvement and Business Improvement Practitioners
Handouts/materials provided
All learning materials supplied
What to bring
Laptops (optional) and writing materials
Facilitator
About the facilitator
Bernadette (BJay) Lakey is an award-winning Senior Learning, Organisational Development and Change Consultant with more than 20 years of experience helping organisations build high-performing leaders and future-ready workforces. She partners with leaders to design and deliver learning, leadership, organisational development and workforce capability solutions that align people strategy with business priorities and deliver measurable organisational outcomes.
Working across the mining, energy, banking, government, transport, professional services and not-for-profit sectors, BJay has partnered with complex, multi-site and regulated organisations through organisational transformational change. She is recognised for translating complex business challenges into practical, scalable solutions and programs that strengthen organisational capability, leadership effectiveness, team performance and sustainable learning cultures.
As a trusted advisor, BJay collaborates with clients to diagnose organisational needs, identify capability gaps and develop tailored organisational development and learning strategies. Her expertise includes organisational diagnostics, learning strategy, leadership development, workforce capability, change management, culture transformation, talent development, succession planning, coaching, performance improvement and organisational design.
An accomplished instructional designer, master facilitator and consulting leader, BJay has designed and delivered evidence-based learning solutions ranging from targeted workshops to enterprise-wide leadership academies, capability frameworks and blended learning programs. She has facilitated hundreds of leadership programs, people skills training programs, strategy workshops and organisational development initiatives, whilst also leading facilitation and consulting teams delivering large-scale transformation, learning and capability projects.
Throughout her career, BJay has held career roles and provided consulting services with organisations including Rio Tinto, Santos Energy, Roy Hill, Chevron Australia, P&N Bank and Western Australian Government agencies
BJay holds a Graduate Certificate in Business, Certificate IV in Training and Assessment, and certifications in Coaching Leaders, Change Management, Human-Centred Organisational Development, Organisation Design, SAFe Agile, PMBOK Project Management, Human Synergistics, DiSC and Myers-Briggs. She is currently completing an MBA (Leadership and Management Behaviours) at Curtin University.
Key Expertise
- Leaders Leading Others Through Change
- Learning & Development for Capability
- Leadership Development
- Organisational Development
- Diversity, Equity and Inclusion
- Effective Communication Through Change or Conflict
- Talent Development and Succession
- Conflict Resolution
- High Performance Teams
- Change Management and Transformation
- Culture Transformation for Humans
- New Ways of Working (including AI)
- Emotional Intelligence and Mindset
- Digital Transformation
- Interpersonal workplace relationships
- Growth Mindset
- Building and Maintaining High Performance Teams
- Designing Strategic User Experiences
- Master Facilitation Skills
- Capability Frameworks and Pathways
- Coaching and Feedback Skills
- Instructional Design
Industry Focus
- Oil and Gas
- Mining
- Government
- Not for Profit
- Professional Services (Consulting)
- Banking and Finance
Based in:
About the facilitator
Bernadette (BJay) Lakey is an award-winning Senior Learning, Organisational Development and Change Consultant with more than 20 years of experience helping organisations build high-performing leaders and future-ready workforces. She partners with leaders to design and deliver learning, leadership, organisational development and workforce capability solutions that align people strategy with business priorities and deliver measurable organisational outcomes.
Working across the mining, energy, banking, government, transport, professional services and not-for-profit sectors, BJay has partnered with complex, multi-site and regulated organisations through organisational transformational change. She is recognised for translating complex business challenges into practical, scalable solutions and programs that strengthen organisational capability, leadership effectiveness, team performance and sustainable learning cultures.
As a trusted advisor, BJay collaborates with clients to diagnose organisational needs, identify capability gaps and develop tailored organisational development and learning strategies. Her expertise includes organisational diagnostics, learning strategy, leadership development, workforce capability, change management, culture transformation, talent development, succession planning, coaching, performance improvement and organisational design.
An accomplished instructional designer, master facilitator and consulting leader, BJay has designed and delivered evidence-based learning solutions ranging from targeted workshops to enterprise-wide leadership academies, capability frameworks and blended learning programs. She has facilitated hundreds of leadership programs, people skills training programs, strategy workshops and organisational development initiatives, whilst also leading facilitation and consulting teams delivering large-scale transformation, learning and capability projects.
Throughout her career, BJay has held career roles and provided consulting services with organisations including Rio Tinto, Santos Energy, Roy Hill, Chevron Australia, P&N Bank and Western Australian Government agencies
BJay holds a Graduate Certificate in Business, Certificate IV in Training and Assessment, and certifications in Coaching Leaders, Change Management, Human-Centred Organisational Development, Organisation Design, SAFe Agile, PMBOK Project Management, Human Synergistics, DiSC and Myers-Briggs. She is currently completing an MBA (Leadership and Management Behaviours) at Curtin University.
Key Expertise
- Leaders Leading Others Through Change
- Learning & Development for Capability
- Leadership Development
- Organisational Development
- Diversity, Equity and Inclusion
- Effective Communication Through Change or Conflict
- Talent Development and Succession
- Conflict Resolution
- High Performance Teams
- Change Management and Transformation
- Culture Transformation for Humans
- New Ways of Working (including AI)
- Emotional Intelligence and Mindset
- Digital Transformation
- Interpersonal workplace relationships
- Growth Mindset
- Building and Maintaining High Performance Teams
- Designing Strategic User Experiences
- Master Facilitation Skills
- Capability Frameworks and Pathways
- Coaching and Feedback Skills
- Instructional Design
Industry Focus
- Oil and Gas
- Mining
- Government
- Not for Profit
- Professional Services (Consulting)
- Banking and Finance
Based in:
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