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Full Day | Max. 16 Participants
Workshop Outcomes
- Understand the key principles and drivers of digital transformation
- Recognise the role of people, culture and leadership in successful digital initiatives
- Identify opportunities to improve business processes through digital solutions
- Understand the impact of digital technologies on customer and employee experiences
- Apply change management principles to support digital adoption
- Build digital confidence and adaptability within teams
- Identify common barriers to digital transformation and strategies to overcome them
- Develop a practical action plan to support digital transformation within their workplace
Topics Covered
- Understanding Digital Transformation and Its Business Value
- Emerging Digital Technologies and Workplace Trends
- The Human Side of Digital Transformation
- Digital Leadership and Building a Culture of Innovation
- Customer-Centred Digital Experiences
- Process Improvement and Digital Enablement
- Change Management for Digital Adoption
- Overcoming Resistance and Building Digital Capability
- Measuring the Success of Digital Transformation Initiatives
- Developing a Roadmap for Sustainable Digital Transformation
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to Face
- Virtual
Overview
Digital transformation is about far more than implementing new technology—it requires aligning people, processes and culture to create lasting business value and improve organisational performance.
This practical and interactive workshop provides participants with the knowledge, skills and confidence to understand and support successful digital transformation initiatives.
Participants will explore the key drivers of digital transformation, emerging workplace technologies and the critical role of leadership, culture and employee engagement in achieving sustainable change. Through practical activities, workplace examples and facilitated discussions, learners will identify opportunities to improve business processes, enhance customer and employee experiences, and build digital capability across their teams. The workshop also examines strategies for managing resistance, supporting technology adoption and fostering a culture of innovation, collaboration and continuous improvement.
By the end of the workshop, participants will have practical tools and a personalised action plan to contribute to successful digital transformation, strengthen organisational agility and help their workplace
Workshop Outcomes
- Understand the key principles and drivers of digital transformation
- Recognise the role of people, culture and leadership in successful digital initiatives
- Identify opportunities to improve business processes through digital solutions
- Understand the impact of digital technologies on customer and employee experiences
- Apply change management principles to support digital adoption
- Build digital confidence and adaptability within teams
- Identify common barriers to digital transformation and strategies to overcome them
- Develop a practical action plan to support digital transformation within their workplace
Topics Covered
- Understanding Digital Transformation and Its Business Value
- Emerging Digital Technologies and Workplace Trends
- The Human Side of Digital Transformation
- Digital Leadership and Building a Culture of Innovation
- Customer-Centred Digital Experiences
- Process Improvement and Digital Enablement
- Change Management for Digital Adoption
- Overcoming Resistance and Building Digital Capability
- Measuring the Success of Digital Transformation Initiatives
- Developing a Roadmap for Sustainable Digital Transformation
Who is this workshop for
Leaders, Managers, Supervisors, Program managers, Project Managers, Project Business Analysts, Project Co-ordinators, Organisational Development, Coaches, Consultants, Change Managers, Change Co-Ordinators
Handouts/materials provided
All learning materials supplied
What to bring
Laptops (optional) and writing materials
Facilitator
About the facilitator
Bernadette (BJay) Lakey is an award-winning Senior Learning, Organisational Development and Change Consultant with more than 20 years of experience helping organisations build high-performing leaders and future-ready workforces. She partners with leaders to design and deliver learning, leadership, organisational development and workforce capability solutions that align people strategy with business priorities and deliver measurable organisational outcomes.
Working across the mining, energy, banking, government, transport, professional services and not-for-profit sectors, BJay has partnered with complex, multi-site and regulated organisations through organisational transformational change. She is recognised for translating complex business challenges into practical, scalable solutions and programs that strengthen organisational capability, leadership effectiveness, team performance and sustainable learning cultures.
As a trusted advisor, BJay collaborates with clients to diagnose organisational needs, identify capability gaps and develop tailored organisational development and learning strategies. Her expertise includes organisational diagnostics, learning strategy, leadership development, workforce capability, change management, culture transformation, talent development, succession planning, coaching, performance improvement and organisational design.
An accomplished instructional designer, master facilitator and consulting leader, BJay has designed and delivered evidence-based learning solutions ranging from targeted workshops to enterprise-wide leadership academies, capability frameworks and blended learning programs. She has facilitated hundreds of leadership programs, people skills training programs, strategy workshops and organisational development initiatives, whilst also leading facilitation and consulting teams delivering large-scale transformation, learning and capability projects.
Throughout her career, BJay has held career roles and provided consulting services with organisations including Rio Tinto, Santos Energy, Roy Hill, Chevron Australia, P&N Bank and Western Australian Government agencies
BJay holds a Graduate Certificate in Business, Certificate IV in Training and Assessment, and certifications in Coaching Leaders, Change Management, Human-Centred Organisational Development, Organisation Design, SAFe Agile, PMBOK Project Management, Human Synergistics, DiSC and Myers-Briggs. She is currently completing an MBA (Leadership and Management Behaviours) at Curtin University.
Key Expertise
- Leaders Leading Others Through Change
- Learning & Development for Capability
- Leadership Development
- Organisational Development
- Diversity, Equity and Inclusion
- Effective Communication Through Change or Conflict
- Talent Development and Succession
- Conflict Resolution
- High Performance Teams
- Change Management and Transformation
- Culture Transformation for Humans
- New Ways of Working (including AI)
- Emotional Intelligence and Mindset
- Digital Transformation
- Interpersonal workplace relationships
- Growth Mindset
- Building and Maintaining High Performance Teams
- Designing Strategic User Experiences
- Master Facilitation Skills
- Capability Frameworks and Pathways
- Coaching and Feedback Skills
- Instructional Design
Industry Focus
- Oil and Gas
- Mining
- Government
- Not for Profit
- Professional Services (Consulting)
- Banking and Finance
Based in:
About the facilitator
Bernadette (BJay) Lakey is an award-winning Senior Learning, Organisational Development and Change Consultant with more than 20 years of experience helping organisations build high-performing leaders and future-ready workforces. She partners with leaders to design and deliver learning, leadership, organisational development and workforce capability solutions that align people strategy with business priorities and deliver measurable organisational outcomes.
Working across the mining, energy, banking, government, transport, professional services and not-for-profit sectors, BJay has partnered with complex, multi-site and regulated organisations through organisational transformational change. She is recognised for translating complex business challenges into practical, scalable solutions and programs that strengthen organisational capability, leadership effectiveness, team performance and sustainable learning cultures.
As a trusted advisor, BJay collaborates with clients to diagnose organisational needs, identify capability gaps and develop tailored organisational development and learning strategies. Her expertise includes organisational diagnostics, learning strategy, leadership development, workforce capability, change management, culture transformation, talent development, succession planning, coaching, performance improvement and organisational design.
An accomplished instructional designer, master facilitator and consulting leader, BJay has designed and delivered evidence-based learning solutions ranging from targeted workshops to enterprise-wide leadership academies, capability frameworks and blended learning programs. She has facilitated hundreds of leadership programs, people skills training programs, strategy workshops and organisational development initiatives, whilst also leading facilitation and consulting teams delivering large-scale transformation, learning and capability projects.
Throughout her career, BJay has held career roles and provided consulting services with organisations including Rio Tinto, Santos Energy, Roy Hill, Chevron Australia, P&N Bank and Western Australian Government agencies
BJay holds a Graduate Certificate in Business, Certificate IV in Training and Assessment, and certifications in Coaching Leaders, Change Management, Human-Centred Organisational Development, Organisation Design, SAFe Agile, PMBOK Project Management, Human Synergistics, DiSC and Myers-Briggs. She is currently completing an MBA (Leadership and Management Behaviours) at Curtin University.
Key Expertise
- Leaders Leading Others Through Change
- Learning & Development for Capability
- Leadership Development
- Organisational Development
- Diversity, Equity and Inclusion
- Effective Communication Through Change or Conflict
- Talent Development and Succession
- Conflict Resolution
- High Performance Teams
- Change Management and Transformation
- Culture Transformation for Humans
- New Ways of Working (including AI)
- Emotional Intelligence and Mindset
- Digital Transformation
- Interpersonal workplace relationships
- Growth Mindset
- Building and Maintaining High Performance Teams
- Designing Strategic User Experiences
- Master Facilitation Skills
- Capability Frameworks and Pathways
- Coaching and Feedback Skills
- Instructional Design
Industry Focus
- Oil and Gas
- Mining
- Government
- Not for Profit
- Professional Services (Consulting)
- Banking and Finance
Based in:
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