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Full Day | Max. 16 Participants
Workshop Outcomes
- Understand the principles and lifecycle of organisational change and transformation.
- Recognise the human impact of change and strategies to support successful transitions.
- Apply structured change management methodologies and frameworks.
- Develop effective communication and stakeholder engagement strategies.
- Identify and manage resistance to change using practical techniques.
- Build resilience and adaptability within teams during periods of change.
- Support leaders and employees to sustain behavioural and cultural change.
- Develop a practical action plan to contribute to successful change initiatives.
Topics Covered
- Understanding Change Management and Organisational Transformation
- The Psychology of Change and Human Responses
- Change Management Frameworks and Best Practice Models
- Stakeholder Analysis and Engagement
- Communicating change effectively
- Managing Resistance and Building Commitment
- Leading Teams Through Change and Uncertainty
- Embedding and Sustaining Behavioural Change
- Measuring Change Success and Continuous Improvement
- Creating Personal and Team Action Plans for Successful Transformation
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to Face
- Virtual
Overview
Successful organisational change requires more than well-designed processes—it depends on engaging people, building commitment and leading through uncertainty. This practical and interactive workshop equips participants with the knowledge, tools and confidence to effectively support and lead change initiatives across their organisation. Participants will explore the principles of change management, the psychology of how people respond to change, and proven methodologies that enable successful transformation. Through practical activities, case studies and real-world examples, participants will learn how to communicate change effectively, engage stakeholders, manage resistance and build resilience within teams. The workshop also examines the critical role of leaders in creating trust, maintaining momentum and embedding sustainable behavioural and cultural change. By the end of the program, participants will be able to develop practical strategies and action plans that improve adoption, strengthen employee engagement and contribute to successful organisational transformation while fostering a culture of continuous improvement, adaptability and long-term organisational
Workshop Outcomes
- Understand the principles and lifecycle of organisational change and transformation.
- Recognise the human impact of change and strategies to support successful transitions.
- Apply structured change management methodologies and frameworks.
- Develop effective communication and stakeholder engagement strategies.
- Identify and manage resistance to change using practical techniques.
- Build resilience and adaptability within teams during periods of change.
- Support leaders and employees to sustain behavioural and cultural change.
- Develop a practical action plan to contribute to successful change initiatives.
Topics Covered
- Understanding Change Management and Organisational Transformation
- The Psychology of Change and Human Responses
- Change Management Frameworks and Best Practice Models
- Stakeholder Analysis and Engagement
- Communicating change effectively
- Managing Resistance and Building Commitment
- Leading Teams Through Change and Uncertainty
- Embedding and Sustaining Behavioural Change
- Measuring Change Success and Continuous Improvement
- Creating Personal and Team Action Plans for Successful Transformation
Who is this workshop for
Leaders, Managers, Supervisors and Team Members
Human Resources Practitioners and Managers
Organisational Development Practitioners
Change Management Practitioners, Change Managers and Change Coordinators
Digital and Technology Program Managers
Project Managers and Project Leaders
Business Analysts and Process Owners
Coaches and Consultants
Continuous Improvement and Business Improvement Practitioners
Handouts/materials provided
All learning materials supplied
What to bring
Laptops (optional) and writing materials
Facilitator
About the facilitator
Bernadette (BJay) Lakey is an award-winning Senior Learning, Organisational Development and Change Consultant with more than 20 years of experience helping organisations build high-performing leaders and future-ready workforces. She partners with leaders to design and deliver learning, leadership, organisational development and workforce capability solutions that align people strategy with business priorities and deliver measurable organisational outcomes.
Working across the mining, energy, banking, government, transport, professional services and not-for-profit sectors, BJay has partnered with complex, multi-site and regulated organisations through organisational transformational change. She is recognised for translating complex business challenges into practical, scalable solutions and programs that strengthen organisational capability, leadership effectiveness, team performance and sustainable learning cultures.
As a trusted advisor, BJay collaborates with clients to diagnose organisational needs, identify capability gaps and develop tailored organisational development and learning strategies. Her expertise includes organisational diagnostics, learning strategy, leadership development, workforce capability, change management, culture transformation, talent development, succession planning, coaching, performance improvement and organisational design.
An accomplished instructional designer, master facilitator and consulting leader, BJay has designed and delivered evidence-based learning solutions ranging from targeted workshops to enterprise-wide leadership academies, capability frameworks and blended learning programs. She has facilitated hundreds of leadership programs, people skills training programs, strategy workshops and organisational development initiatives, whilst also leading facilitation and consulting teams delivering large-scale transformation, learning and capability projects.
Throughout her career, BJay has held career roles and provided consulting services with organisations including Rio Tinto, Santos Energy, Roy Hill, Chevron Australia, P&N Bank and Western Australian Government agencies
BJay holds a Graduate Certificate in Business, Certificate IV in Training and Assessment, and certifications in Coaching Leaders, Change Management, Human-Centred Organisational Development, Organisation Design, SAFe Agile, PMBOK Project Management, Human Synergistics, DiSC and Myers-Briggs. She is currently completing an MBA (Leadership and Management Behaviours) at Curtin University.
Key Expertise
- Leaders Leading Others Through Change
- Learning & Development for Capability
- Leadership Development
- Organisational Development
- Diversity, Equity and Inclusion
- Effective Communication Through Change or Conflict
- Talent Development and Succession
- Conflict Resolution
- High Performance Teams
- Change Management and Transformation
- Culture Transformation for Humans
- New Ways of Working (including AI)
- Emotional Intelligence and Mindset
- Digital Transformation
- Interpersonal workplace relationships
- Growth Mindset
- Building and Maintaining High Performance Teams
- Designing Strategic User Experiences
- Master Facilitation Skills
- Capability Frameworks and Pathways
- Coaching and Feedback Skills
- Instructional Design
Industry Focus
- Oil and Gas
- Mining
- Government
- Not for Profit
- Professional Services (Consulting)
- Banking and Finance
Based in:
About the facilitator
Bernadette (BJay) Lakey is an award-winning Senior Learning, Organisational Development and Change Consultant with more than 20 years of experience helping organisations build high-performing leaders and future-ready workforces. She partners with leaders to design and deliver learning, leadership, organisational development and workforce capability solutions that align people strategy with business priorities and deliver measurable organisational outcomes.
Working across the mining, energy, banking, government, transport, professional services and not-for-profit sectors, BJay has partnered with complex, multi-site and regulated organisations through organisational transformational change. She is recognised for translating complex business challenges into practical, scalable solutions and programs that strengthen organisational capability, leadership effectiveness, team performance and sustainable learning cultures.
As a trusted advisor, BJay collaborates with clients to diagnose organisational needs, identify capability gaps and develop tailored organisational development and learning strategies. Her expertise includes organisational diagnostics, learning strategy, leadership development, workforce capability, change management, culture transformation, talent development, succession planning, coaching, performance improvement and organisational design.
An accomplished instructional designer, master facilitator and consulting leader, BJay has designed and delivered evidence-based learning solutions ranging from targeted workshops to enterprise-wide leadership academies, capability frameworks and blended learning programs. She has facilitated hundreds of leadership programs, people skills training programs, strategy workshops and organisational development initiatives, whilst also leading facilitation and consulting teams delivering large-scale transformation, learning and capability projects.
Throughout her career, BJay has held career roles and provided consulting services with organisations including Rio Tinto, Santos Energy, Roy Hill, Chevron Australia, P&N Bank and Western Australian Government agencies
BJay holds a Graduate Certificate in Business, Certificate IV in Training and Assessment, and certifications in Coaching Leaders, Change Management, Human-Centred Organisational Development, Organisation Design, SAFe Agile, PMBOK Project Management, Human Synergistics, DiSC and Myers-Briggs. She is currently completing an MBA (Leadership and Management Behaviours) at Curtin University.
Key Expertise
- Leaders Leading Others Through Change
- Learning & Development for Capability
- Leadership Development
- Organisational Development
- Diversity, Equity and Inclusion
- Effective Communication Through Change or Conflict
- Talent Development and Succession
- Conflict Resolution
- High Performance Teams
- Change Management and Transformation
- Culture Transformation for Humans
- New Ways of Working (including AI)
- Emotional Intelligence and Mindset
- Digital Transformation
- Interpersonal workplace relationships
- Growth Mindset
- Building and Maintaining High Performance Teams
- Designing Strategic User Experiences
- Master Facilitation Skills
- Capability Frameworks and Pathways
- Coaching and Feedback Skills
- Instructional Design
Industry Focus
- Oil and Gas
- Mining
- Government
- Not for Profit
- Professional Services (Consulting)
- Banking and Finance
Based in:
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