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Full Day | Max. 30 Participants
Workshop Outcomes
- Deliver feedback that is clear, specific, and actionable
- Build confidence in giving feedback up, down, and across
- Strengthen accountability and performance through better conversations
- Reduce defensiveness, misunderstanding, and avoidance
- Build a healthier feedback culture inside the team
- Use feedback as development, not just correction
Topics Covered
- The purpose and value of feedback
- Constructive feedback frameworks
- Balancing support and accountability
- Managing reactions and resistance
- Reinforcing positive behaviours and performance
- Embedding feedback into how the team operates
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to Face
- Virtual
Overview
Feedback is one of the most important drivers of growth and performance, yet it is one of the conversations leaders most consistently mishandle or avoid. Vague feedback creates confusion, harsh feedback creates defensiveness, and missing feedback creates drift. This workshop gives participants practical feedback frameworks and communication tools that make these conversations clearer, less loaded, and more useful. The goal is feedback that actually changes behaviour and a team culture where feedback flows in every direction.
Workshop Outcomes
- Deliver feedback that is clear, specific, and actionable
- Build confidence in giving feedback up, down, and across
- Strengthen accountability and performance through better conversations
- Reduce defensiveness, misunderstanding, and avoidance
- Build a healthier feedback culture inside the team
- Use feedback as development, not just correction
Topics Covered
- The purpose and value of feedback
- Constructive feedback frameworks
- Balancing support and accountability
- Managing reactions and resistance
- Reinforcing positive behaviours and performance
- Embedding feedback into how the team operates
Who is this workshop for
Leaders, managers, and team members who give and receive feedback as part of their role. Equally useful for those wanting to give feedback upward or laterally across an organisation.
Handouts/materials provided
Feedback frameworks (SBI and variations), preparation worksheets, language guides, and a feedback culture diagnostic
What to bring
A piece of feedback they have been holding onto or have struggled to deliver
Facilitator
About the facilitator
Based in Sydney, Australia, Peter has been managing, leading, consulting, coaching, training and facilitating within public and private sector organisations for the past 20 years.
For the past 7 years Peter has been one of a select group of facilitators flown in to flash points on mission critical assignments with the United Nations in Afghanistan, Iraq, Lebanon and South Sudan.
When deployed, he is responsible for taking teams through mindfulness exercises to aid in decision making and problem solving, as well as strategic planning, leadership, communication, presentation skills and conflict resolution techniques.
Peter also coaches senior executives on mindfulness and the neuroscience of optimal performance with leading blue chip organisations around the world.
His work in this arena is supported by accreditations in the Mayer Salovey Caruso Emotional Intel- ligence Test, and the My Brain Solutions Neuroscience assessment tool.
Peter’s recent contracts have involved an organisation wide culture change program with one of Australia’s oldest institutions, a global roll-out of consulting skills training to one of the big four accounting firms and leadership development training and coaching for the United Nations Secretariat.
Peter has worked across a wide cross section of the business community: media and communications, professional services, banking and finance, utilities, hospitality, government, community and NGO groups delivering to groups as diverse as senior defence personnel and health care directors, and from finance executives to frontline manufacturing employees.
Peter’s career began in the publishing and public relations industry in a frontline management role before advancing to senior roles in human resources, learning and development, and quality assurance. He was responsible for the creation of a company wide coaching framework in his most recent role, and regular writes on organisational change in publications here in Australia and overseas.
He has the formal qualifications of a bachelor in Adult Education and Training from Melbourne University and a Post Graduate Diploma in Organisational Change and Consulting from the Royal Melbourne Institute of Technology.
Peter has is also accredited in the Myer Briggs Type Indicator, The D.I.S.C. profiling tool, a Master Practitioner in NLP, Certificate IV in Training and Assessment, an experiential learning traineeship from the U.S. and Internal Auditor Certification from SAI Global.
Key Expertise
- Resilience, Mindfulness, and Emotional Agility
- Sense Making and Complexity Management
- Coaching, Conflict, and Performance Conversation Skills
- Strategy & Change Agility
- Team Development
- Skilled Volunteer & Charity Sector 'Hackathons'
- Large Group Facilitation
- Critical Incident Facilitation
- Presentation Skills
- Executive Presence
Industry Focus
- Local, State, and National Government
- Professional Services
- Higher Education
- NFP and Charity Sector
- Financial Services
- Utilities, Mining, & Industry
- Automotive
- Travel & Hospitality
- International Development; United Nations.
- Health Care and Hospitals
Based in:
About the facilitator
Based in Sydney, Australia, Peter has been managing, leading, consulting, coaching, training and facilitating within public and private sector organisations for the past 20 years.
For the past 7 years Peter has been one of a select group of facilitators flown in to flash points on mission critical assignments with the United Nations in Afghanistan, Iraq, Lebanon and South Sudan.
When deployed, he is responsible for taking teams through mindfulness exercises to aid in decision making and problem solving, as well as strategic planning, leadership, communication, presentation skills and conflict resolution techniques.
Peter also coaches senior executives on mindfulness and the neuroscience of optimal performance with leading blue chip organisations around the world.
His work in this arena is supported by accreditations in the Mayer Salovey Caruso Emotional Intel- ligence Test, and the My Brain Solutions Neuroscience assessment tool.
Peter’s recent contracts have involved an organisation wide culture change program with one of Australia’s oldest institutions, a global roll-out of consulting skills training to one of the big four accounting firms and leadership development training and coaching for the United Nations Secretariat.
Peter has worked across a wide cross section of the business community: media and communications, professional services, banking and finance, utilities, hospitality, government, community and NGO groups delivering to groups as diverse as senior defence personnel and health care directors, and from finance executives to frontline manufacturing employees.
Peter’s career began in the publishing and public relations industry in a frontline management role before advancing to senior roles in human resources, learning and development, and quality assurance. He was responsible for the creation of a company wide coaching framework in his most recent role, and regular writes on organisational change in publications here in Australia and overseas.
He has the formal qualifications of a bachelor in Adult Education and Training from Melbourne University and a Post Graduate Diploma in Organisational Change and Consulting from the Royal Melbourne Institute of Technology.
Peter has is also accredited in the Myer Briggs Type Indicator, The D.I.S.C. profiling tool, a Master Practitioner in NLP, Certificate IV in Training and Assessment, an experiential learning traineeship from the U.S. and Internal Auditor Certification from SAI Global.
Key Expertise
- Resilience, Mindfulness, and Emotional Agility
- Sense Making and Complexity Management
- Coaching, Conflict, and Performance Conversation Skills
- Strategy & Change Agility
- Team Development
- Skilled Volunteer & Charity Sector 'Hackathons'
- Large Group Facilitation
- Critical Incident Facilitation
- Presentation Skills
- Executive Presence
Industry Focus
- Local, State, and National Government
- Professional Services
- Higher Education
- NFP and Charity Sector
- Financial Services
- Utilities, Mining, & Industry
- Automotive
- Travel & Hospitality
- International Development; United Nations.
- Health Care and Hospitals
Based in:
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