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Half Day | Max. 25 Participants
Workshop Outcomes
- Enhanced Communication Skills: Participants will develop the ability to listen actively, improving both verbal and non-verbal communication, leading to more effective and meaningful interactions
- Improved Relationships: By practicing active listening, participants will build stronger, more trusting relationships in both personal and professional settings
- Increased Empathy: Attendees will learn to understand and appreciate different perspectives, fostering a deeper sense of empathy and connection with others
- Better Conflict Resolution: Participants will acquire tools to listen objectively and respond thoughtfully, leading to more constructive and less confrontational resolutions in conflicts
- Heightened Emotional Intelligence: Through active listening, attendees will enhance their emotional intelligence, becoming more attuned to their own and others' emotions
- Enhanced Problem-Solving Abilities: Participants will be equipped with the skills to listen for underlying issues, enabling them to identify and solve problems more effectively
- Stronger Leadership Skills: Leaders will develop the ability to listen actively, making them more approachable, understanding, and effective in guiding their teams
Topics Covered
- Understand the core principles of active listening and its critical role in effective communication
- Learn to identify and eliminate barriers to listening, leading to clearer and more productive conversations
- Enhance the ability to read and respond to body language, facial expressions, and other non-verbal signals
- Practice and refine essential active listening skills, such as paraphrasing, summarising, and asking probing questions
- Develop the ability to listen with empathy, allowing for deeper and more meaningful connections with others
- Learn how to create trust and rapport through attentive and genuine listening
- Acquire strategies to remain calm and focused during challenging discussions, enhancing conflict resolution skills
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to Face
- Virtual
Overview
This workshop on Active Listening is designed to equip individuals with the essential skills to enhance their communication and interpersonal relationships. Through interactive sessions and practical exercises, the workshop covers the foundations of active listening, including how to overcome common communication barriers and interpret non-verbal cues.
Learn techniques such as paraphrasing, summarising, and asking probing questions to deepen understanding and build trust. The workshop also addresses how to listen with empathy, navigate difficult conversations, and enhance team dynamics.
By the end of the workshop, attendees will have a comprehensive understanding of how to apply active listening skills in both personal and professional contexts. Leave with practical strategies to improve listening habits and a personalised action plan to continue developing these skills.
This workshop is ideal for anyone looking to improve their communication, build stronger relationships, and become a more effective leader or team member.
Workshop Outcomes
- Enhanced Communication Skills: Participants will develop the ability to listen actively, improving both verbal and non-verbal communication, leading to more effective and meaningful interactions
- Improved Relationships: By practicing active listening, participants will build stronger, more trusting relationships in both personal and professional settings
- Increased Empathy: Attendees will learn to understand and appreciate different perspectives, fostering a deeper sense of empathy and connection with others
- Better Conflict Resolution: Participants will acquire tools to listen objectively and respond thoughtfully, leading to more constructive and less confrontational resolutions in conflicts
- Heightened Emotional Intelligence: Through active listening, attendees will enhance their emotional intelligence, becoming more attuned to their own and others' emotions
- Enhanced Problem-Solving Abilities: Participants will be equipped with the skills to listen for underlying issues, enabling them to identify and solve problems more effectively
- Stronger Leadership Skills: Leaders will develop the ability to listen actively, making them more approachable, understanding, and effective in guiding their teams
Topics Covered
- Understand the core principles of active listening and its critical role in effective communication
- Learn to identify and eliminate barriers to listening, leading to clearer and more productive conversations
- Enhance the ability to read and respond to body language, facial expressions, and other non-verbal signals
- Practice and refine essential active listening skills, such as paraphrasing, summarising, and asking probing questions
- Develop the ability to listen with empathy, allowing for deeper and more meaningful connections with others
- Learn how to create trust and rapport through attentive and genuine listening
- Acquire strategies to remain calm and focused during challenging discussions, enhancing conflict resolution skills
Who is this workshop for
This workshop is designed for anyone looking to improve their communication and listening skills, regardless of their background or profession. It's ideal for those who want to build stronger relationships, whether in professional or personal settings, by mastering the art of active listening.
Attendees will learn how to enhance collaboration, resolve conflicts more effectively, and create deeper, more meaningful connections with others. This workshop is also perfect for individuals who wish to empathise better, understand different perspectives, and foster a more supportive and productive environment in their interactions.
Whether the goal is to improve leadership abilities, boost teamwork, or simply become a more attentive and understanding communicator, this workshop offers valuable tools and techniques that can be applied in everyday life to enhance overall communication and interpersonal effectiveness.
Handouts/materials provided
All materials for the delivery workshop provided.
Handout to support learning and to use in the future.
What to bring
Brings yourself and a pen!
Facilitator
About the facilitator
Ian is a highly experienced leadership facilitator, coach, and organisational consultant who works with organisations to lift performance, strengthen leadership, and deliver measurable results. He brings a global track record across corporate, government, and not-for-profit sectors, with deep experience supporting leaders and teams in complex, high-pressure environments.
Organisations engage Ian to improve leadership effectiveness, strengthen team performance, and drive meaningful shifts in communication, accountability, and culture.
He designs and delivers leadership programs that support organisations to align people, systems, and behaviours with their broader objectives.
His work is practical and outcomes focused, helping leaders and teams cut through complexity, make better decisions, and lead with clarity and impact.
Clients value Ian’s ability to quickly understand their environment and translate insight into action. His approach consistently leads to stronger alignment, more effective communication, and improved performance.
Ian has worked with organisations locally and internationally, including the United Nations, Unilever, Hewlett Packard Enterprise, Rio Tinto, BHP, Australian Sports Commission, Woodside, Maersk Oil and Gas, Barrick Gold, Orica, Downer, UCB, and the WA Police Force, along with federal, state, and local government agencies and numerous not-for-profit organisations. His global footprint includes clients across Denmark, Singapore, India, Taiwan, Mongolia, Botswana, France, Spain, Turkey, Vietnam, and the United States.
He holds accreditations in Extended DISC, MBTI, Emotional Intelligence, and 360 Leadership Profiling, integrating these frameworks into practical, high-impact learning experiences.
Ian partners with organisations ready to lift performance, strengthen leadership, and create lasting impact.
Key Expertise
- Developing high impact leadership
- Building High Performing Teams
- Communication
- Influencing Skills
- Facilitated workshops for specific team development needs
- Leadership Coaching
- Conflict Management
- Presenting and Public Speaking Skills
Industry Focus
- Mining
- Finance
- Government
- Not for profit/sport
- Professional services
- Oil and Gas
Based in:
About the facilitator
Ian is a highly experienced leadership facilitator, coach, and organisational consultant who works with organisations to lift performance, strengthen leadership, and deliver measurable results. He brings a global track record across corporate, government, and not-for-profit sectors, with deep experience supporting leaders and teams in complex, high-pressure environments.
Organisations engage Ian to improve leadership effectiveness, strengthen team performance, and drive meaningful shifts in communication, accountability, and culture.
He designs and delivers leadership programs that support organisations to align people, systems, and behaviours with their broader objectives.
His work is practical and outcomes focused, helping leaders and teams cut through complexity, make better decisions, and lead with clarity and impact.
Clients value Ian’s ability to quickly understand their environment and translate insight into action. His approach consistently leads to stronger alignment, more effective communication, and improved performance.
Ian has worked with organisations locally and internationally, including the United Nations, Unilever, Hewlett Packard Enterprise, Rio Tinto, BHP, Australian Sports Commission, Woodside, Maersk Oil and Gas, Barrick Gold, Orica, Downer, UCB, and the WA Police Force, along with federal, state, and local government agencies and numerous not-for-profit organisations. His global footprint includes clients across Denmark, Singapore, India, Taiwan, Mongolia, Botswana, France, Spain, Turkey, Vietnam, and the United States.
He holds accreditations in Extended DISC, MBTI, Emotional Intelligence, and 360 Leadership Profiling, integrating these frameworks into practical, high-impact learning experiences.
Ian partners with organisations ready to lift performance, strengthen leadership, and create lasting impact.
Key Expertise
- Developing high impact leadership
- Building High Performing Teams
- Communication
- Influencing Skills
- Facilitated workshops for specific team development needs
- Leadership Coaching
- Conflict Management
- Presenting and Public Speaking Skills
Industry Focus
- Mining
- Finance
- Government
- Not for profit/sport
- Professional services
- Oil and Gas
Based in:
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