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Short Workshop | Max. 16 Participants
2 hours
Workshop Outcomes
- Understand the impact of behavioural style on communication effectiveness
- Recognise the four SOCIAL STYLE® communication styles
- Identify their own preferred communication style
- Recognise communication preferences in others
- Understand how tension can impact workplace interactions
- Adapt their communication approach to different people and situations
- Apply practical strategies to improve workplace relationships and collaboration
Topics Covered
- Understanding communication behaviour
- Behaviour vs Personality
- Introduction to the TRACOM SOCIAL STYLE® Model
- The Four SOCIAL STYLE® Profiles
- Understanding style needs and motivations
- Tension and communication effectiveness
- Growth actions and backup behaviours
- Developing communication versatility
- Practical strategies for working more effectively with different styles
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Virtually
Overview
Communicating More Effectively with Anyone is a practical and highly interactive workshop that helps participants understand their own communication style and adapt their approach to communicate more effectively with others.
Using the internationally recognised TRACOM SOCIAL STYLE® model, participants learn how behavioural differences influence communication, relationships and workplace effectiveness.
Participants explore the four SOCIAL STYLE profiles, identify their own preferred style and develop practical strategies for adapting their communication to better connect with colleagues, customers, stakeholders and team members.
The workshop focuses on developing communication versatility — the ability to make small adjustments to communication behaviour that improve understanding, reduce tension and increase influence.
Participants leave with greater self-awareness, practical communication tools and a personalised SOCIAL STYLE Profile Report that can be used to support ongoing development.
Workshop Outcomes
- Understand the impact of behavioural style on communication effectiveness
- Recognise the four SOCIAL STYLE® communication styles
- Identify their own preferred communication style
- Recognise communication preferences in others
- Understand how tension can impact workplace interactions
- Adapt their communication approach to different people and situations
- Apply practical strategies to improve workplace relationships and collaboration
Topics Covered
- Understanding communication behaviour
- Behaviour vs Personality
- Introduction to the TRACOM SOCIAL STYLE® Model
- The Four SOCIAL STYLE® Profiles
- Understanding style needs and motivations
- Tension and communication effectiveness
- Growth actions and backup behaviours
- Developing communication versatility
- Practical strategies for working more effectively with different styles
Who is this workshop for
This workshop is suitable for employees at all levels and is particularly valuable for:
Leaders and emerging leaders
Customer-facing teams
Project and cross-functional teams
Technical professionals
Teams experiencing communication challenges
Individuals seeking to increase their influence and interpersonal effectiveness
Handouts/materials provided
Each participant receives:
TRACOM SOCIAL STYLE® Assessment
Personal SOCIAL STYLE® Profile Report
Access to the Social Style Navigator online learning platform
Participant Workbook
(Participant materials and profile resources valued at approximately $120per person.)
What to bring
Completed SOCIAL STYLE® assessment
Access to a computer with camera and microphone
Examples of real workplace communication situations
A willingness to learn and participate
Facilitator
About the facilitator
Andrea Casabene is a facilitator, trainer and coach who helps individuals, teams and leaders communicate more effectively, influence with confidence and adapt successfully to change.
With more than 20 years of experience spanning leadership, facilitation, coaching and capability development, Andrea combines practical business experience with expertise in communication, behaviour change and adult learning.
Her work focuses on helping people develop the confidence, communication skills and mindset required to communicate effectively, lead with impact and perform at their best.
Andrea is known for creating engaging, highly interactive learning experiences that challenge people to think differently, apply practical strategies and take meaningful action. Her ability to blend behavioural insight with practical workplace application enables participants to build both capability and confidence.
She has worked with participants at all levels of organisations, from frontline employees and technical specialists through to senior leaders and executive teams. Her experience spans mining, utilities, healthcare, financial services, education, government, manufacturing, retail and community services, working with organisations including Gold Fields Australia, CitiPower & Powercor, AGL, NAB, ANZ, Australia Post, SEEK, Lendlease, Ramsay Health Care, Calvary Health Care and St Vincent's Private.
Andrea holds a Bachelor of Applied Science and a Diploma of Training & Assessment. She is also an NLP Master Practitioner and an accredited practitioner in MBTI, MSCEIT Emotional Intelligence, TRACOM Social Styles, TRACOM Resilient Mindset, Zenger Folkman Extraordinary Leadership Assessment and Crucial Conversations, bringing a broad range of evidence-based frameworks and assessment tools to her facilitation and coaching.
Key Expertise
- Communication
- Confidence
- Leadership
- Influencing
- Change
- Mindset & Behaviour Change
- Presentation Skills
- Courageous Conversations
- Team Effectiveness
- Managing Performance
- Facilitation & Coaching
Industry Focus
- Utilities & Energy
- Mining & Resources
- Financial Services
- Healthcare
- Government
- Education
- Manufacturing
- Retail
- Community & Not-for-Profit
Based in:
About the facilitator
Andrea Casabene is a facilitator, trainer and coach who helps individuals, teams and leaders communicate more effectively, influence with confidence and adapt successfully to change.
With more than 20 years of experience spanning leadership, facilitation, coaching and capability development, Andrea combines practical business experience with expertise in communication, behaviour change and adult learning.
Her work focuses on helping people develop the confidence, communication skills and mindset required to communicate effectively, lead with impact and perform at their best.
Andrea is known for creating engaging, highly interactive learning experiences that challenge people to think differently, apply practical strategies and take meaningful action. Her ability to blend behavioural insight with practical workplace application enables participants to build both capability and confidence.
She has worked with participants at all levels of organisations, from frontline employees and technical specialists through to senior leaders and executive teams. Her experience spans mining, utilities, healthcare, financial services, education, government, manufacturing, retail and community services, working with organisations including Gold Fields Australia, CitiPower & Powercor, AGL, NAB, ANZ, Australia Post, SEEK, Lendlease, Ramsay Health Care, Calvary Health Care and St Vincent's Private.
Andrea holds a Bachelor of Applied Science and a Diploma of Training & Assessment. She is also an NLP Master Practitioner and an accredited practitioner in MBTI, MSCEIT Emotional Intelligence, TRACOM Social Styles, TRACOM Resilient Mindset, Zenger Folkman Extraordinary Leadership Assessment and Crucial Conversations, bringing a broad range of evidence-based frameworks and assessment tools to her facilitation and coaching.
Key Expertise
- Communication
- Confidence
- Leadership
- Influencing
- Change
- Mindset & Behaviour Change
- Presentation Skills
- Courageous Conversations
- Team Effectiveness
- Managing Performance
- Facilitation & Coaching
Industry Focus
- Utilities & Energy
- Mining & Resources
- Financial Services
- Healthcare
- Government
- Education
- Manufacturing
- Retail
- Community & Not-for-Profit
Based in:
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