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Short Workshop | Max. 40 Participants
90 minutes
Workshop Outcomes
- Understand what is and isn’t OVA in plain language
- Recognise grey zones and why normalising aggression increases risk
- Know when and how to report OVA (including near misses)
- Understand what happens after a report and what support is available
- Contribute to a culture where OVA is not accepted as “part of the job”
- Know where to access immediate support following an incident
Topics Covered
- OVA explained: Simple definitions and examples
- What is not OVA (and why clarity matters)
- Reporting pathways: When, how and what to include
- Near misses and early warning signs
- What support looks like after an incident
- Building a speak-up culture: Safety, respect and shared standards
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to Face
- Virtual
Overview
Employees need clarity — not complexity. When people don’t know what counts as OVA, they either report everything (and lose trust in the system) or report nothing (and risk grows quietly).
This session provides plain language education on what occupational violence and aggression is, what it isn’t and how to report concerns confidently. It reinforces that OVA is not “part of the job” and explains what happens after an incident — including support pathways and follow-up. Delivered as a virtual micro-session (with optional self-paced module add-on), it creates shared language across the business, improves reporting quality and strengthens psychological safety. The focus is practical and respectful: helping employees speak up early, report well and feel supported.
Workshop Outcomes
- Understand what is and isn’t OVA in plain language
- Recognise grey zones and why normalising aggression increases risk
- Know when and how to report OVA (including near misses)
- Understand what happens after a report and what support is available
- Contribute to a culture where OVA is not accepted as “part of the job”
- Know where to access immediate support following an incident
Topics Covered
- OVA explained: Simple definitions and examples
- What is not OVA (and why clarity matters)
- Reporting pathways: When, how and what to include
- Near misses and early warning signs
- What support looks like after an incident
- Building a speak-up culture: Safety, respect and shared standards
Who is this workshop for
- All staff, especially those interacting with customers/clients/public
- Teams where aggression has been normalised
- Organisations wanting consistent OVA messaging at onboarding
Handouts/materials provided
- “What is/isn’t OVA” quick guide
- Reporting tips + example of a high-quality report
- Support pathways overview (customisable to organisation)
- Optional: self-paced module storyboard outline (for internal build)
What to bring
- Openness to practical discussion
- Notebook/device optional
No prior knowledge required.
Facilitator
About the facilitator
Tenneile Manenti is a Registered Psychologist with over 20 years’ experience across clinical, forensic, organisational and senior leadership roles. She has worked extensively in high-risk, high-pressure environments, supporting individuals, leaders and organisations to strengthen psychological safety, mental health, wellbeing and performance.
Her background spans criminal and juvenile justice settings, organisational psychology, consulting and executive leadership within emergency services. Tenneile brings deep expertise in psychosocial risk management, trauma-informed systems, workplace culture and the impact of leadership behaviours on safety and wellbeing. Her work is informed by postgraduate research into Corporate Psychopathy and Dark Triad behaviours and extensive experience designing and implementing large-scale mental health and safety initiatives.
Examples of Tenneile’s experience include:
- Designing and establishing the first in-house psychological services within a large emergency services organisation, including operating models, clinical governance, referral pathways and critical incident response frameworks
- Leading the development and implementation of an integrated mental health and wellbeing strategy for a complex, volunteer-based workforce operating in high-risk environments
- Designing and delivering psychosocial risk assessment frameworks, policies, and controls for large organisations prior to legislative requirements, supporting improved compliance, safety outcomes and organisational capability
- Designing and implementing psychosocial risk management training for a national security client, building leadership and workforce capability to identify, assess and control psychosocial hazards
- Developing and delivering a targeted workplace intervention for a national security organisation to address psychosocial hazards including role overload, poor role clarity, lack of leadership support, low psychological safety, limited autonomy and reduced role control
- Developing and implementing a leadership development series for a large national intelligence organisation focused on mental health literacy, navigating mental health disclosures, reducing stigma, strengthening psychological safety and aligning leadership behaviour with organisational purpose and values
- Leading joint-agency initiatives across multiple emergency service organisations to improve coordination, safety governance and workforce wellbeing
- Designing and delivering leadership, safety culture and psychological safety programs for large workforces (250+), integrating neuroscience, performance psychology, communication and human factors
- Leading a global facilitation team to modernise a flagship leadership and safety culture program, including the development of a premium train-the-trainer model delivered across multiple countries
- Supporting leaders and teams through organisational change, critical incidents, trauma exposure and complex workforce environments while maintaining safety and operational performance
Tenneile is passionate about helping individuals and organisations create safer, healthier and more human workplaces. Her approach is evidence-based, practical and grounded in lived experience, with a strong focus on psychological safety, leadership capability and sustainable performance.
Qualifications, Registrations and Memberships:
- Registered Psychologist – Psychology Board of Australia (AHPRA)
- Bachelor of Behavioural Science (Psychology)
- Bachelor of Criminology and Criminal Justice
- Bachelor of Psychology (Honours)
- Master of Organisational Psychology
- Certificate in Project Management (Agile)
- Member, Australian Association of Psychologists
Key Expertise
- Psychosocial Risk
- Organisational Culture
- Cumulative Trauma and Risk
- Workplace Mental Health
- Leadership Development
Industry Focus
- Government
- Local Council
- Emergency Services
- First Responders, Health and Hospitals
- Mining and Energy
Based in:
About the facilitator
Tenneile Manenti is a Registered Psychologist with over 20 years’ experience across clinical, forensic, organisational and senior leadership roles. She has worked extensively in high-risk, high-pressure environments, supporting individuals, leaders and organisations to strengthen psychological safety, mental health, wellbeing and performance.
Her background spans criminal and juvenile justice settings, organisational psychology, consulting and executive leadership within emergency services. Tenneile brings deep expertise in psychosocial risk management, trauma-informed systems, workplace culture and the impact of leadership behaviours on safety and wellbeing. Her work is informed by postgraduate research into Corporate Psychopathy and Dark Triad behaviours and extensive experience designing and implementing large-scale mental health and safety initiatives.
Examples of Tenneile’s experience include:
- Designing and establishing the first in-house psychological services within a large emergency services organisation, including operating models, clinical governance, referral pathways and critical incident response frameworks
- Leading the development and implementation of an integrated mental health and wellbeing strategy for a complex, volunteer-based workforce operating in high-risk environments
- Designing and delivering psychosocial risk assessment frameworks, policies, and controls for large organisations prior to legislative requirements, supporting improved compliance, safety outcomes and organisational capability
- Designing and implementing psychosocial risk management training for a national security client, building leadership and workforce capability to identify, assess and control psychosocial hazards
- Developing and delivering a targeted workplace intervention for a national security organisation to address psychosocial hazards including role overload, poor role clarity, lack of leadership support, low psychological safety, limited autonomy and reduced role control
- Developing and implementing a leadership development series for a large national intelligence organisation focused on mental health literacy, navigating mental health disclosures, reducing stigma, strengthening psychological safety and aligning leadership behaviour with organisational purpose and values
- Leading joint-agency initiatives across multiple emergency service organisations to improve coordination, safety governance and workforce wellbeing
- Designing and delivering leadership, safety culture and psychological safety programs for large workforces (250+), integrating neuroscience, performance psychology, communication and human factors
- Leading a global facilitation team to modernise a flagship leadership and safety culture program, including the development of a premium train-the-trainer model delivered across multiple countries
- Supporting leaders and teams through organisational change, critical incidents, trauma exposure and complex workforce environments while maintaining safety and operational performance
Tenneile is passionate about helping individuals and organisations create safer, healthier and more human workplaces. Her approach is evidence-based, practical and grounded in lived experience, with a strong focus on psychological safety, leadership capability and sustainable performance.
Qualifications, Registrations and Memberships:
- Registered Psychologist – Psychology Board of Australia (AHPRA)
- Bachelor of Behavioural Science (Psychology)
- Bachelor of Criminology and Criminal Justice
- Bachelor of Psychology (Honours)
- Master of Organisational Psychology
- Certificate in Project Management (Agile)
- Member, Australian Association of Psychologists
Key Expertise
- Psychosocial Risk
- Organisational Culture
- Cumulative Trauma and Risk
- Workplace Mental Health
- Leadership Development
Industry Focus
- Government
- Local Council
- Emergency Services
- First Responders, Health and Hospitals
- Mining and Energy
Based in:
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