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2 days | Max. 12 Participants
Workshop Outcomes
- Know how to identify own and others communication style and how to adapt your style to meet the needs of your stakeholders
- Understand the motivators and needs of your stakeholder
- Know how to be clear about your outcome
- Learn how to build rapport with anyone to ensure effective communication
- Use the meeting kick off to ensure everyone is on the same page
- Learn how to use deep questioning and listening to understand the issue from your stakeholders perspective
- Deliver a persuasive message relevant to the motivators and needs of the stakeholder
- Ensure agreement and a future plan for action
Topics Covered
- Understand Social Styles and Versatility - Includes Social Style Self Report
- Stakeholder Awareness
- Clear Outcomes
- Building connection with stakeholders
- Seek to understand stakeholders perspective
- Using the persuasive message puzzle
- Close the meeting with clarity
Location
How can this workshop be delivered?
- Face to face
Overview
Learn to use the Persuasive Influence Conversation Cycle to connect with your stakeholders, understand their motivators and needs and deliver your message persuasively with influence and presence. Know how to look at the situation from their perspective and develop the skills to be able to adjust your communication style and develop rapport and trust with others to be able to influence your stakeholders to embrace your ideas, accept your recommendations and support your initiatives.
Workshop Outcomes
- Know how to identify own and others communication style and how to adapt your style to meet the needs of your stakeholders
- Understand the motivators and needs of your stakeholder
- Know how to be clear about your outcome
- Learn how to build rapport with anyone to ensure effective communication
- Use the meeting kick off to ensure everyone is on the same page
- Learn how to use deep questioning and listening to understand the issue from your stakeholders perspective
- Deliver a persuasive message relevant to the motivators and needs of the stakeholder
- Ensure agreement and a future plan for action
Topics Covered
- Understand Social Styles and Versatility - Includes Social Style Self Report
- Stakeholder Awareness
- Clear Outcomes
- Building connection with stakeholders
- Seek to understand stakeholders perspective
- Using the persuasive message puzzle
- Close the meeting with clarity
Who is this workshop for
This workshop is for anyone wanting to increase their ability to build rapport and develop the flexibility to adjust their communication style to influence stakeholders to embrace their ideas, accept their recommendations and support their initiatives.
Handouts/materials provided
SOCIAL STYLE self report assessment (valued at $82.28)
Workbook (valued at $35)
What to bring
Bring yourself and a scenario where you would like to influence someone
Facilitator
About the facilitator
Andrea is a highly experienced learning and development professional with extensive experience in design and delivery of outcomes based learning solutions across a wide variety of industries.
She has over 20 years leadership experience and specialises in helping organisations learn how to thrive in complex, changing environments. She delivers workshops in the areas of leading through change, leadership skills, interpersonal communication skills, influencing negotiation and presentation skills.
Andrea has developed a reputation for delivering results through strategic implementation of learning solutions and has a strong track record of exceptional instructional design, change management and staff motivation.
Andrea’s style is energetic and interactive. She believes great learning happens when participants are engaged, enjoying themselves and can make the links to their world. Change begins with awareness and continues with relevance, desire and the tools to support change.
Andrea prides herself on her ability to adapt her style to meet the needs of her audience. She has worked with all levels within an organisation from entry level positions to senior leaders. Her experience spans across many industries and sectors including large corporate clients, academic institutions, medical researchers, as well as smaller niche organisations.
Andrea's clients include: Goldfields Australia, Australia Post, AGL, Citipower & Powercor, NAB, ANZ , Lend Lease, Allianz, Km, Hyundai, Melbourne Metro Mail, Ramsay Health, Blackwood & BHP
Qualifications:
Andrea holds a Bachelor of Applied Science, Diploma of Training & Assessment and is an NLP Master Practitioner.
She is accredited with a variety of diagnostic and assessment tools including:
* TRACOM SOCIAL STYLES trainer certification
* TRACOM Resilient Mindset trainer certification
* MSCEIT Emotional Intelligence testing
* MBTI Certification
* Zenger Folkman Extraordinary Leadership Assessment
Key Expertise
- Leading Change
- Leadership
- Interpersonal Communication
- Mindset and Resilience
- Influencing Skills
- Presentation Skills
Industry Focus
- Power
- Mining
- Postage and Delivery
- Civil Construction
- Banking
Based in:
About the facilitator
Andrea is a highly experienced learning and development professional with extensive experience in design and delivery of outcomes based learning solutions across a wide variety of industries.
She has over 20 years leadership experience and specialises in helping organisations learn how to thrive in complex, changing environments. She delivers workshops in the areas of leading through change, leadership skills, interpersonal communication skills, influencing negotiation and presentation skills.
Andrea has developed a reputation for delivering results through strategic implementation of learning solutions and has a strong track record of exceptional instructional design, change management and staff motivation.
Andrea’s style is energetic and interactive. She believes great learning happens when participants are engaged, enjoying themselves and can make the links to their world. Change begins with awareness and continues with relevance, desire and the tools to support change.
Andrea prides herself on her ability to adapt her style to meet the needs of her audience. She has worked with all levels within an organisation from entry level positions to senior leaders. Her experience spans across many industries and sectors including large corporate clients, academic institutions, medical researchers, as well as smaller niche organisations.
Andrea's clients include: Goldfields Australia, Australia Post, AGL, Citipower & Powercor, NAB, ANZ , Lend Lease, Allianz, Km, Hyundai, Melbourne Metro Mail, Ramsay Health, Blackwood & BHP
Qualifications:
Andrea holds a Bachelor of Applied Science, Diploma of Training & Assessment and is an NLP Master Practitioner.
She is accredited with a variety of diagnostic and assessment tools including:
* TRACOM SOCIAL STYLES trainer certification
* TRACOM Resilient Mindset trainer certification
* MSCEIT Emotional Intelligence testing
* MBTI Certification
* Zenger Folkman Extraordinary Leadership Assessment
Key Expertise
- Leading Change
- Leadership
- Interpersonal Communication
- Mindset and Resilience
- Influencing Skills
- Presentation Skills
Industry Focus
- Power
- Mining
- Postage and Delivery
- Civil Construction
- Banking
Based in:
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