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Full Day | Max. 20 Participants
Workshop Outcomes
- Explore how emotions impact our workplace outcomes and how we work with others
- Evaluate how we use organisational values and purpose to make decision and prioritise as a team
- Unpack conflict: what it is, the different types and the different styles and when to apply them
- Check-in with our current level of psychological safety and create actions
- Review the best practices for giving and receiving feedback
- Build understanding of the change process and how different people react to change
- Consider what rituals we have/need to keep our team happy and successful.
Topics Covered
- 3/7 Emotional Intelligence model
- Team charters
- Models of conflict and appropriate usage of each
- Psychological safety evaluations and action plans
- Evidence-based feedback models
- Change navigation journey and styles
- Team rituals
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to Face
- Virtual
Overview
The Australian workplace is ever-changing and sometimes our teams' performance is negatively impacted and we need to reset the unwritten rules to build and maintain a healthy culture in the face of change.
In this program we will explore specific areas that teams can struggle with: interpersonal rules of engagement (emotional intelligence), psychological safety, using conflict styles situationally, understanding how change works and what their change styles might be. The output of this program is the emotional side of team charters mapped with action plans. This program includes a non-licensed emotional intelligence tool.
Workshop Outcomes
- Explore how emotions impact our workplace outcomes and how we work with others
- Evaluate how we use organisational values and purpose to make decision and prioritise as a team
- Unpack conflict: what it is, the different types and the different styles and when to apply them
- Check-in with our current level of psychological safety and create actions
- Review the best practices for giving and receiving feedback
- Build understanding of the change process and how different people react to change
- Consider what rituals we have/need to keep our team happy and successful.
Topics Covered
- 3/7 Emotional Intelligence model
- Team charters
- Models of conflict and appropriate usage of each
- Psychological safety evaluations and action plans
- Evidence-based feedback models
- Change navigation journey and styles
- Team rituals
Who is this workshop for
Anyone who works within or leads a team.
Handouts/materials provided
Handouts of core concepts and models will be provided.
What to bring
An open mind and a desire to contribute - this is a hands-on workshop.
Facilitator
About the facilitator
With 20+ years of lived experience as a manager and leader with some of the globe’s largest international organisations, Suzy applies her real-world, award-winning experience to support the learning journeys of others through coaching, instructional design, facilitation and digital learning technologies.
Her accomplishments in the areas of product development, team and project leadership, change management, distribution, marketing communications and organisational development capability strategy have provided her with a rich blend of insight on how to meet the unique development needs of each participant.
Her qualifications include: Bachelor of Arts, University of South Alabama; Graduate Certificate eCommerce and Web Design (Georgia Tech); Advanced Diploma of Management; Diploma of Professional Coaching; Certificate IV TAE16; Fellow Australian Institute of Management, Professionally Certified Coach. She is currently completing her Master of Science in Instructional Design and Technology.
She has successfully led Learning and Development/OD projects in many diverse sectors including: WA Police, BHP Iron Ore, Bankwest, Verizon Wireless (US), City of Karratha, Sime-Darby (Malaysia), City of Swan, Pawsey Supercomputing, INPEX, City of Albany, West Coast Eagles, Telethon Kids, ECU, Curtin, AT&T (US), Synergy, WA Health Support Services, Perth Transport Authority and City of Perth.
Suzy understands that every situation requires unique tools and learning experiences and is certified in diagnostics such as Myers-Briggs Step 1 and 2 (MBTI); Belbin Team Roles, EQi 2.0: Individual, Leadership and 360; Herrmann Brain Dominance Instrument (HBDI), Centre for Creative Leadership Benchmarks and Skillscope; California Psychological Instrument (CPI). Additionally, she has been designing digital learning solutions to support blended learning for over 10 years using tools such Adobe Captivate, Camtasia (certified), Articulate Suite (Storyline3 + Rise) and Adobe Illustrator.
Based in:
About the facilitator
With 20+ years of lived experience as a manager and leader with some of the globe’s largest international organisations, Suzy applies her real-world, award-winning experience to support the learning journeys of others through coaching, instructional design, facilitation and digital learning technologies.
Her accomplishments in the areas of product development, team and project leadership, change management, distribution, marketing communications and organisational development capability strategy have provided her with a rich blend of insight on how to meet the unique development needs of each participant.
Her qualifications include: Bachelor of Arts, University of South Alabama; Graduate Certificate eCommerce and Web Design (Georgia Tech); Advanced Diploma of Management; Diploma of Professional Coaching; Certificate IV TAE16; Fellow Australian Institute of Management, Professionally Certified Coach. She is currently completing her Master of Science in Instructional Design and Technology.
She has successfully led Learning and Development/OD projects in many diverse sectors including: WA Police, BHP Iron Ore, Bankwest, Verizon Wireless (US), City of Karratha, Sime-Darby (Malaysia), City of Swan, Pawsey Supercomputing, INPEX, City of Albany, West Coast Eagles, Telethon Kids, ECU, Curtin, AT&T (US), Synergy, WA Health Support Services, Perth Transport Authority and City of Perth.
Suzy understands that every situation requires unique tools and learning experiences and is certified in diagnostics such as Myers-Briggs Step 1 and 2 (MBTI); Belbin Team Roles, EQi 2.0: Individual, Leadership and 360; Herrmann Brain Dominance Instrument (HBDI), Centre for Creative Leadership Benchmarks and Skillscope; California Psychological Instrument (CPI). Additionally, she has been designing digital learning solutions to support blended learning for over 10 years using tools such Adobe Captivate, Camtasia (certified), Articulate Suite (Storyline3 + Rise) and Adobe Illustrator.
Based in:
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