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Half Day | Max. 20 Participants
Workshop Outcomes
- Understand how the brain perceives and reacts to risk
- Identify cognitive biases and stress-related errors
- Strengthen real-time decision-making under pressure
- Improve personal and team approaches to risk and safety
Topics Covered
- Stress, fatigue, and decision-making in high-pressure moments
- Situational awareness & cognitive load
- Cognitive biases and risk tolerance
- How to improve decision-making under pressure
- Maintaining focus and calm under strain
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to face
Overview
This workshop aims to enhance awareness of how the brain processes risk under pressure, stress, and uncertainty — and how this impacts decisions, safety, and team performance in high-stakes environments. Participants will learn practical strategies to improve risk judgment, reduce error, and support a safety-focused mindset.
Workshop Outcomes
- Understand how the brain perceives and reacts to risk
- Identify cognitive biases and stress-related errors
- Strengthen real-time decision-making under pressure
- Improve personal and team approaches to risk and safety
Topics Covered
- Stress, fatigue, and decision-making in high-pressure moments
- Situational awareness & cognitive load
- Cognitive biases and risk tolerance
- How to improve decision-making under pressure
- Maintaining focus and calm under strain
Who is this workshop for
Supervisors, team leads, field workers, control room operators, safety professionals, emergency responders — anyone involved in operations or decision-making in high-consequence environments.
Handouts/materials provided
Cognitive biases cheat sheet
What to bring
Bring an open mind, energy (and maybe pen and paper if you're a note-taker)
Facilitator
About the facilitator
Nicole Heffernan is a highly skilled and experienced professional facilitator based in Perth, Australia. With a passion for fostering collaboration and driving results, she specializes in creating dynamic, engaging, and productive environments for individuals and organizations alike. Drawing from a deep well of expertise in group dynamics, communication strategies, and conflict resolution, Nicole is adept at guiding teams through complex challenges while helping them unlock their full potential.
Nicole’s career spans a range of industries, where she has honed her ability to connect with diverse groups, tailor solutions to meet specific needs, and facilitate transformative learning experiences. She is known for her empathetic approach, clear communication, and capacity to inspire trust and open dialogue in all of her engagements.
Her work is focused on empowering individuals and teams to develop stronger relationships, improve decision-making processes, and drive meaningful change within their organizations. Nicole’s commitment to continuous professional development and her passion for helping others grow make her a trusted facilitator and leader in her field.
Key Expertise
- Safety Psychology
- Leadership Development
- Emotional Intelligence
- Team Development
- Applied Neuroscience
- People and Performance
- Wellbeing
Industry Focus
- Heavy Industry
- Mining
- Public Sector
- Finance
- Oil and Gas
- Construction
Based in:
About the facilitator
Nicole Heffernan is a highly skilled and experienced professional facilitator based in Perth, Australia. With a passion for fostering collaboration and driving results, she specializes in creating dynamic, engaging, and productive environments for individuals and organizations alike. Drawing from a deep well of expertise in group dynamics, communication strategies, and conflict resolution, Nicole is adept at guiding teams through complex challenges while helping them unlock their full potential.
Nicole’s career spans a range of industries, where she has honed her ability to connect with diverse groups, tailor solutions to meet specific needs, and facilitate transformative learning experiences. She is known for her empathetic approach, clear communication, and capacity to inspire trust and open dialogue in all of her engagements.
Her work is focused on empowering individuals and teams to develop stronger relationships, improve decision-making processes, and drive meaningful change within their organizations. Nicole’s commitment to continuous professional development and her passion for helping others grow make her a trusted facilitator and leader in her field.
Key Expertise
- Safety Psychology
- Leadership Development
- Emotional Intelligence
- Team Development
- Applied Neuroscience
- People and Performance
- Wellbeing
Industry Focus
- Heavy Industry
- Mining
- Public Sector
- Finance
- Oil and Gas
- Construction
Based in:
Contact Us
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