- Ask a Question
- Bookmark
- Share
- prev
- next
Half Day | Max. 20 Participants
Workshop Outcomes
- Understand the difference between ongoing feedback, performance conversations and the performance management process
- Setting SMART goals and expectations used to assess performance results
- Using evidence-based neuroscience to impact performance outcomes
- Preparing for and executing performance conversations and follow up to achieve results
Topics Covered
- Identifying performance criteria for both tasks and behaviours
- The four steps of effective feedback
- Creating clarity for expectations using clear accountability steps
- Using the ACHIEVE model
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to Face
- Virtual
Overview
The ability to manage and lead performance has a direct impact on the levels of engagement and job satisfaction of the individuals on your team. Powerful performance management includes accountability without micro-management, clarity of goals with the ability to be flexible, the ability to actively recognise both favourable and sub-optimal actions and the skills to clearly communicate expectations and generate awareness. In this workshop, we will cover and practise the core skills needed to achieve these outcomes.
Workshop Outcomes
- Understand the difference between ongoing feedback, performance conversations and the performance management process
- Setting SMART goals and expectations used to assess performance results
- Using evidence-based neuroscience to impact performance outcomes
- Preparing for and executing performance conversations and follow up to achieve results
Topics Covered
- Identifying performance criteria for both tasks and behaviours
- The four steps of effective feedback
- Creating clarity for expectations using clear accountability steps
- Using the ACHIEVE model
Who is this workshop for
Anyone who manages or evaluates performance of other team members and peers.
Handouts/materials provided
This program may be customised to align with your performance processes at an additional cost.
What to bring
Note-taking tool of your choice.
Facilitator
About the facilitator
Suzy Roche knows what it’s like to lead through uncertainty. She has spent more than 20 years doing exactly that across complex, global organisations including AT&T, Verizon and Vodafone. The real-world challenge of leading teams, driving change and delivering results informs everything she designs and delivers.
Throughout her career, Suzy has dedicated herself to researching contemporary leadership trends and blending insights from multiple learning disciplines. While her expertise spans a wide range of methodologies, leadership sits at the core of her work, with critical disciplines such as team effectiveness, change, strategy and psychological safety cascading from that foundation. This multidisciplinary depth is what allows her to design learning that is both rigorous and highly practical.
As Essemy’s Head of Delivery and Quality, Suzy is also the organisation’s lead Instructional Designer and a highly regarded facilitator of leadership programs and workshops. She works with public sector and commercial organisations to create development experiences that genuinely stick. Her clients include the Department of Health, the Public Sector Commission, Development WA, Combined Metal Industries, Racing and Wagering WA and Tourism WA just to name a few. What unites them is a shared commitment to development grounded in evidence, not fads.
What makes Suzy unique is her ability to translate contemporary research into tools leaders can actually use. She makes concepts such as psychological safety, adaptive leadership and strategic thinking accessible and actionable in the realities of today’s workplace. Her sessions are engaging, thought-provoking and designed to challenge how people think, not just what they know.
A Professionally Certified Coach, Suzy holds accreditations in MBTI, EQi 2.0, Belbin, Team Alignment Survey, Change Style Indicator and HBDI. She is currently completing a Master of Science in Instructional Design and Technology, reinforcing her belief in and commitment to lifelong learning.
Key Expertise
- Interpersonal workplace relationships with emotional intelligence
- Building and maintaining high performing teams
- Designing strategic user experiences
- Coaching and feedback skills
- Instructional design
Industry Focus
- Mining
- Government
- Technologies
- Oil and Gas
- Finance
Based in:
About the facilitator
Suzy Roche knows what it’s like to lead through uncertainty. She has spent more than 20 years doing exactly that across complex, global organisations including AT&T, Verizon and Vodafone. The real-world challenge of leading teams, driving change and delivering results informs everything she designs and delivers.
Throughout her career, Suzy has dedicated herself to researching contemporary leadership trends and blending insights from multiple learning disciplines. While her expertise spans a wide range of methodologies, leadership sits at the core of her work, with critical disciplines such as team effectiveness, change, strategy and psychological safety cascading from that foundation. This multidisciplinary depth is what allows her to design learning that is both rigorous and highly practical.
As Essemy’s Head of Delivery and Quality, Suzy is also the organisation’s lead Instructional Designer and a highly regarded facilitator of leadership programs and workshops. She works with public sector and commercial organisations to create development experiences that genuinely stick. Her clients include the Department of Health, the Public Sector Commission, Development WA, Combined Metal Industries, Racing and Wagering WA and Tourism WA just to name a few. What unites them is a shared commitment to development grounded in evidence, not fads.
What makes Suzy unique is her ability to translate contemporary research into tools leaders can actually use. She makes concepts such as psychological safety, adaptive leadership and strategic thinking accessible and actionable in the realities of today’s workplace. Her sessions are engaging, thought-provoking and designed to challenge how people think, not just what they know.
A Professionally Certified Coach, Suzy holds accreditations in MBTI, EQi 2.0, Belbin, Team Alignment Survey, Change Style Indicator and HBDI. She is currently completing a Master of Science in Instructional Design and Technology, reinforcing her belief in and commitment to lifelong learning.
Key Expertise
- Interpersonal workplace relationships with emotional intelligence
- Building and maintaining high performing teams
- Designing strategic user experiences
- Coaching and feedback skills
- Instructional design
Industry Focus
- Mining
- Government
- Technologies
- Oil and Gas
- Finance
Based in:
Contact Us
Can’t find what you need? For more information or a customised solution for your organisation, simply fill out the form below, we will be in touch with you shortly.