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Full Day | Max. 20 Participants
Workshop Outcomes
- Understand the difference between being an individual contributor and stepping up to lead a team
- Understand your communication style, the importance of emotional intelligence in communication and how to effectively communicate with others
- How to delegate and support others in achieving their goals/tasks/KPIs
- Understand the importance of trust, psychological safety in teams and how to manage conflict
- Effective time management
Topics Covered
- Difference in being an individual contributor and leading a team
- Emotional intelligence for leaders
- Effective communication
- Delegating effectively
- Providing feedback and managing for performance
- Psychological safety in the workplace
- Managing conflict
- Time management
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to face
Overview
It is common for new managers to be unaware of how much their position differs from that of an individual contributor and it is critical that they are given the right development to help them succeed as first time leaders. It is common to have preconceived ideas about what it takes to succeed as a new manager and how to be effective.
In this workshop, participants will learn how to effectively give direction, inspire their team members, and assess performance while keeping clear objectives in mind and examining techniques to develop credibility and trust. They will learn the abilities they require to adapt to shifting conditions and overcome typical difficulties in working with others.
Workshop Outcomes
- Understand the difference between being an individual contributor and stepping up to lead a team
- Understand your communication style, the importance of emotional intelligence in communication and how to effectively communicate with others
- How to delegate and support others in achieving their goals/tasks/KPIs
- Understand the importance of trust, psychological safety in teams and how to manage conflict
- Effective time management
Topics Covered
- Difference in being an individual contributor and leading a team
- Emotional intelligence for leaders
- Effective communication
- Delegating effectively
- Providing feedback and managing for performance
- Psychological safety in the workplace
- Managing conflict
- Time management
Who is this workshop for
Anyone who is new to being a manager and needs to develop the skill set to make the change
Handouts/materials provided
Handouts/material provided
What to bring
Pen and notepad
Facilitator
About the facilitator
With 20+ years of lived experience as a manager and leader with some of the globe’s largest international organisations, Suzy applies her real-world, award-winning experience to support the learning journeys of others through coaching, instructional design, facilitation and digital learning technologies.
Her accomplishments in the areas of product development, team and project leadership, change management, distribution, marketing communications and organisational development capability strategy have provided her with a rich blend of insight on how to meet the unique development needs of each participant.
Her qualifications include: Bachelor of Arts, University of South Alabama; Graduate Certificate eCommerce and Web Design (Georgia Tech); Advanced Diploma of Management; Diploma of Professional Coaching; Certificate IV TAE16; Fellow Australian Institute of Management, Professionally Certified Coach. She is currently completing her Master of Science in Instructional Design and Technology.
She has successfully led Learning and Development/OD projects in many diverse sectors including: WA Police, BHP Iron Ore, Bankwest, Verizon Wireless (US), City of Karratha, Sime-Darby (Malaysia), City of Swan, Pawsey Supercomputing, INPEX, City of Albany, West Coast Eagles, Telethon Kids, ECU, Curtin, AT&T (US), Synergy, WA Health Support Services, Perth Transport Authority and City of Perth.
Suzy understands that every situation requires unique tools and learning experiences and is certified in diagnostics such as Myers-Briggs Step 1 and 2 (MBTI); Belbin Team Roles, EQi 2.0: Individual, Leadership and 360; Herrmann Brain Dominance Instrument (HBDI), Centre for Creative Leadership Benchmarks and Skillscope; California Psychological Instrument (CPI). Additionally, she has been designing digital learning solutions to support blended learning for over 10 years using tools such Adobe Captivate, Camtasia (certified), Articulate Suite (Storyline3 + Rise) and Adobe Illustrator.
Based in:
About the facilitator
With 20+ years of lived experience as a manager and leader with some of the globe’s largest international organisations, Suzy applies her real-world, award-winning experience to support the learning journeys of others through coaching, instructional design, facilitation and digital learning technologies.
Her accomplishments in the areas of product development, team and project leadership, change management, distribution, marketing communications and organisational development capability strategy have provided her with a rich blend of insight on how to meet the unique development needs of each participant.
Her qualifications include: Bachelor of Arts, University of South Alabama; Graduate Certificate eCommerce and Web Design (Georgia Tech); Advanced Diploma of Management; Diploma of Professional Coaching; Certificate IV TAE16; Fellow Australian Institute of Management, Professionally Certified Coach. She is currently completing her Master of Science in Instructional Design and Technology.
She has successfully led Learning and Development/OD projects in many diverse sectors including: WA Police, BHP Iron Ore, Bankwest, Verizon Wireless (US), City of Karratha, Sime-Darby (Malaysia), City of Swan, Pawsey Supercomputing, INPEX, City of Albany, West Coast Eagles, Telethon Kids, ECU, Curtin, AT&T (US), Synergy, WA Health Support Services, Perth Transport Authority and City of Perth.
Suzy understands that every situation requires unique tools and learning experiences and is certified in diagnostics such as Myers-Briggs Step 1 and 2 (MBTI); Belbin Team Roles, EQi 2.0: Individual, Leadership and 360; Herrmann Brain Dominance Instrument (HBDI), Centre for Creative Leadership Benchmarks and Skillscope; California Psychological Instrument (CPI). Additionally, she has been designing digital learning solutions to support blended learning for over 10 years using tools such Adobe Captivate, Camtasia (certified), Articulate Suite (Storyline3 + Rise) and Adobe Illustrator.
Based in:
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