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Full Day | Max. 20 Participants
Workshop Outcomes
- Understand the difference between being an individual contributor and stepping up to lead a team
- Understand your communication style, the importance of emotional intelligence in communication and how to effectively communicate with others
- How to delegate and support others in achieving their goals/tasks/KPIs
- Understand the importance of trust, psychological safety in teams and how to manage conflict
- Effective time management
Topics Covered
- Difference in being an individual contributor and leading a team
- Emotional intelligence for leaders
- Effective communication
- Delegating effectively
- Providing feedback and managing for performance
- Psychological safety in the workplace
- Managing conflict
- Time management
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to face
Overview
It is common for new managers to be unaware of how much their position differs from that of an individual contributor and it is critical that they are given the right development to help them succeed as first time leaders. It is common to have preconceived ideas about what it takes to succeed as a new manager and how to be effective.
In this workshop, participants will learn how to effectively give direction, inspire their team members, and assess performance while keeping clear objectives in mind and examining techniques to develop credibility and trust. They will learn the abilities they require to adapt to shifting conditions and overcome typical difficulties in working with others.
Workshop Outcomes
- Understand the difference between being an individual contributor and stepping up to lead a team
- Understand your communication style, the importance of emotional intelligence in communication and how to effectively communicate with others
- How to delegate and support others in achieving their goals/tasks/KPIs
- Understand the importance of trust, psychological safety in teams and how to manage conflict
- Effective time management
Topics Covered
- Difference in being an individual contributor and leading a team
- Emotional intelligence for leaders
- Effective communication
- Delegating effectively
- Providing feedback and managing for performance
- Psychological safety in the workplace
- Managing conflict
- Time management
Who is this workshop for
Anyone who is new to being a manager and needs to develop the skill set to make the change
Handouts/materials provided
Handouts/materials provided
What to bring
Pen and notepad
Facilitator
About the facilitator
Suzy Roche knows what it’s like to lead through uncertainty. She has spent more than 20 years doing exactly that across complex, global organisations including AT&T, Verizon and Vodafone. The real-world challenge of leading teams, driving change and delivering results informs everything she designs and delivers.
Throughout her career, Suzy has dedicated herself to researching contemporary leadership trends and blending insights from multiple learning disciplines. While her expertise spans a wide range of methodologies, leadership sits at the core of her work, with critical disciplines such as team effectiveness, change, strategy and psychological safety cascading from that foundation. This multidisciplinary depth is what allows her to design learning that is both rigorous and highly practical.
As Essemy’s Head of Delivery and Quality, Suzy is also the organisation’s lead Instructional Designer and a highly regarded facilitator of leadership programs and workshops. She works with public sector and commercial organisations to create development experiences that genuinely stick. Her clients include the Department of Health, the Public Sector Commission, Development WA, Combined Metal Industries, Racing and Wagering WA and Tourism WA just to name a few. What unites them is a shared commitment to development grounded in evidence, not fads.
What makes Suzy unique is her ability to translate contemporary research into tools leaders can actually use. She makes concepts such as psychological safety, adaptive leadership and strategic thinking accessible and actionable in the realities of today’s workplace. Her sessions are engaging, thought-provoking and designed to challenge how people think, not just what they know.
A Professionally Certified Coach, Suzy holds accreditations in MBTI, EQi 2.0, Belbin, Team Alignment Survey, Change Style Indicator and HBDI. She is currently completing a Master of Science in Instructional Design and Technology, reinforcing her belief in and commitment to lifelong learning.
Key Expertise
- Interpersonal workplace relationships with emotional intelligence
- Building and maintaining high performing teams
- Designing strategic user experiences
- Coaching and feedback skills
- Instructional design
Industry Focus
- Mining
- Government
- Technologies
- Oil and Gas
- Finance
Based in:
About the facilitator
Suzy Roche knows what it’s like to lead through uncertainty. She has spent more than 20 years doing exactly that across complex, global organisations including AT&T, Verizon and Vodafone. The real-world challenge of leading teams, driving change and delivering results informs everything she designs and delivers.
Throughout her career, Suzy has dedicated herself to researching contemporary leadership trends and blending insights from multiple learning disciplines. While her expertise spans a wide range of methodologies, leadership sits at the core of her work, with critical disciplines such as team effectiveness, change, strategy and psychological safety cascading from that foundation. This multidisciplinary depth is what allows her to design learning that is both rigorous and highly practical.
As Essemy’s Head of Delivery and Quality, Suzy is also the organisation’s lead Instructional Designer and a highly regarded facilitator of leadership programs and workshops. She works with public sector and commercial organisations to create development experiences that genuinely stick. Her clients include the Department of Health, the Public Sector Commission, Development WA, Combined Metal Industries, Racing and Wagering WA and Tourism WA just to name a few. What unites them is a shared commitment to development grounded in evidence, not fads.
What makes Suzy unique is her ability to translate contemporary research into tools leaders can actually use. She makes concepts such as psychological safety, adaptive leadership and strategic thinking accessible and actionable in the realities of today’s workplace. Her sessions are engaging, thought-provoking and designed to challenge how people think, not just what they know.
A Professionally Certified Coach, Suzy holds accreditations in MBTI, EQi 2.0, Belbin, Team Alignment Survey, Change Style Indicator and HBDI. She is currently completing a Master of Science in Instructional Design and Technology, reinforcing her belief in and commitment to lifelong learning.
Key Expertise
- Interpersonal workplace relationships with emotional intelligence
- Building and maintaining high performing teams
- Designing strategic user experiences
- Coaching and feedback skills
- Instructional design
Industry Focus
- Mining
- Government
- Technologies
- Oil and Gas
- Finance
Based in:
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