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Full Day | Max. 20 Participants
Workshop Outcomes
- An understanding of the differing environments that businesses and teams are operating within in 2024 (Volatile, Uncertain, Complex and Ambiguous)
- An understanding of the Cynefin framework to help us define which problem solving and decision making techniques and behaviours should be leveraged for the biggest impact
- An understanding of problem solving processes and tools to effectively define problems, identify potential root courses and track success
- Ability to make informed decision in a complex environment
- An understating of the mindsets, tools and frameworks to support complex problem solving (experimentation, emergent thinking and curiosity)
Topics Covered
- Introduction to VUCA and countermeasures to systems based problems
- Cynefin framework overview and Complicated / Complex Quadrant deep dive
- Introduction to systems thinking
- Processes and tools to implement to support complicated problem solving and decision making processes: Sense | Analyse | Respond (DMAIC, Fishbone, 5WHYs, Pareto analysis, A3s)
- Processes and tools to implement to support complex problem solving and decision making processes: Probe | Sense | Respond (Design Thinking, Experimentation, Empathy mapping)
- Effective brainstorming techniques to remove bias (Divergent and convergent thinking)
- Working session on participant complex problems
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to face
Overview
In today's dynamic world, effective problem-solving skills are critical for success amidst uncertainty and complexity. Complex adaptive problems, prevalent in the VUCA environment, demand solutions that are not only detailed but also constantly evolving. These problems are characterized by interconnected elements and nonlinear relationships, requiring adaptive, flexible approaches. Leaders must navigate through ambiguity, fostering innovation and learning to address complex challenges. This workshop delves into complex problem-solving strategies, equipping participants with adaptive tools to thrive in uncertainty. Prepare to gain new insights into excelling in the complex landscape of professional and personal spheres.
Workshop Outcomes
- An understanding of the differing environments that businesses and teams are operating within in 2024 (Volatile, Uncertain, Complex and Ambiguous)
- An understanding of the Cynefin framework to help us define which problem solving and decision making techniques and behaviours should be leveraged for the biggest impact
- An understanding of problem solving processes and tools to effectively define problems, identify potential root courses and track success
- Ability to make informed decision in a complex environment
- An understating of the mindsets, tools and frameworks to support complex problem solving (experimentation, emergent thinking and curiosity)
Topics Covered
- Introduction to VUCA and countermeasures to systems based problems
- Cynefin framework overview and Complicated / Complex Quadrant deep dive
- Introduction to systems thinking
- Processes and tools to implement to support complicated problem solving and decision making processes: Sense | Analyse | Respond (DMAIC, Fishbone, 5WHYs, Pareto analysis, A3s)
- Processes and tools to implement to support complex problem solving and decision making processes: Probe | Sense | Respond (Design Thinking, Experimentation, Empathy mapping)
- Effective brainstorming techniques to remove bias (Divergent and convergent thinking)
- Working session on participant complex problems
Who is this workshop for
Employees and leaders at all levels of organizations.
Handouts/materials provided
Problem solving templates
What to bring
An open mind.
A complex problem that you are grappling with.
Facilitator
About the facilitator
Matt is a highly experienced facilitator, with a deep background in Operational Excellence, Lean, Agile, Design Thinking and Innovation, as well as a deep understanding of human capital requirements, he develops highly engaging workshops and adapts content to suit individual business contexts. All with the aim to enable leaders, teams and organizations unlock business value and engagement.
Over his 25 years of experience, he has worked with some of the world’s largest manufacturing organisations such as Nestle, Pfizer, Procter and Gamble and locally with LION (the Australasian brewer) and in WA Utilities, Synergy and the Water Corporation.
Matt is passionate about coaching and supporting leaders and teams to be more adaptable in today’s fast changing and complex environment, through sharing leadership capabilities that set leaders and teams up for sustainable success.
Matt is emotionally intelligent and highly collaborative, who maximises outcomes through enabling high engagement and psychological safety and strategically simplifies complexity, helping businesses and their executive teams navigate through ambiguity to align with multiple and often competing agendas.
Based in:
About the facilitator
Matt is a highly experienced facilitator, with a deep background in Operational Excellence, Lean, Agile, Design Thinking and Innovation, as well as a deep understanding of human capital requirements, he develops highly engaging workshops and adapts content to suit individual business contexts. All with the aim to enable leaders, teams and organizations unlock business value and engagement.
Over his 25 years of experience, he has worked with some of the world’s largest manufacturing organisations such as Nestle, Pfizer, Procter and Gamble and locally with LION (the Australasian brewer) and in WA Utilities, Synergy and the Water Corporation.
Matt is passionate about coaching and supporting leaders and teams to be more adaptable in today’s fast changing and complex environment, through sharing leadership capabilities that set leaders and teams up for sustainable success.
Matt is emotionally intelligent and highly collaborative, who maximises outcomes through enabling high engagement and psychological safety and strategically simplifies complexity, helping businesses and their executive teams navigate through ambiguity to align with multiple and often competing agendas.
Based in:
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