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Full Day | Max. 16 Participants
Workshop Outcomes
- More effective communication skills
- Deeper understanding of human behaviour
- More effective skills to connect and influence
- Higher-level skills in the us of specific and intentional communication
- Knowledge in how our brains send/receive information and make decisions
- Increased confidence in communicating with others in the workplace
- Deeper understanding of emotional intelligence
Topics Covered
- The art and science of communication
- Human behaviour in the workplace
- Specific communication and the power or words
- Our amazing brain
- Pre-suppositions and world around us - exploring values and beliefs
- Setting intention
- Difficult conversations
- It's a matter of perspective
- No conflict resolution needed
- Transforming information for connection and influence
- Emotional intelligence
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to face
Overview
All business is about relationships. Being able to communicate effectively is a vital skill in any workplace. But what does communicating effectively really mean? It means being able to get your message across to the right people, the right way and at the right time while maintaining positive relationships.
It sounds easy doesn’t it. Unfortunately when we introduce the ‘human factor’ things don’t always go to plan. Every person we meet brings with them to the conversation a lifetime of knowledge and experiences, and this helps them to interpret how they see the world.
We don’t all see the world the same way. Therefore effective communication will never be one size fits all.
Learning how to listen well and to observe how others communicate will also help you in your quest to communicate better with everyone around you.
Workshop Outcomes
- More effective communication skills
- Deeper understanding of human behaviour
- More effective skills to connect and influence
- Higher-level skills in the us of specific and intentional communication
- Knowledge in how our brains send/receive information and make decisions
- Increased confidence in communicating with others in the workplace
- Deeper understanding of emotional intelligence
Topics Covered
- The art and science of communication
- Human behaviour in the workplace
- Specific communication and the power or words
- Our amazing brain
- Pre-suppositions and world around us - exploring values and beliefs
- Setting intention
- Difficult conversations
- It's a matter of perspective
- No conflict resolution needed
- Transforming information for connection and influence
- Emotional intelligence
Who is this workshop for
Anyone who needs to communicate effectively with others. This is a powerful master class that all levels across an organisation will benefit from attending. It’s not your typical communication skills 101, it’s a fast track programme for building and nurturing critical relationships in the workplace.
Handouts/materials provided
Relevant training materials and handouts will be provided to all participants
What to bring
An open mind and a willingness to fully contribute and participate - Everything else is provided
Facilitator
About the facilitator
Dr Paula Smith is a leading expert in helping organisations be 'future ready'. Paula's focus is to build the people capability in your organisation with a focus on building better relationships and communicating more effectively so everyone can get on with business. Every keynote, master class or executive coaching experience is customised and contexualised to ensure it aligns with your organisation's goals, culture and values.
Dynamic, inspiring, passionate and commercially savvy are all words that are used to describe Dr Paula Smith as a keynote
speaker, master trainer, MC and business leadership/executive coach. She is the author of multiple books on the topics of presentation skills and leadership.
Paula is a professional facilitator committed to delivering leading-edge and innovative workforce development solutions. She was awarded the CSP (Certified Speaking Professional) designation by the National Speakers Association in 2009 and is a past state president. Paula brings her rich life experience, presenting skill and infectious personality to the platform or training room every time.
Paula values long-term business relationships and many of her clients have her returning year after year as a partner in meeting their organisational goals. Her 30+ years' rich experience along with tertiary qualifications in adult learning, education, a master's degree in leadership and a PhD in organisational leadership ensures you are in good hands. Although Paula specialises in all things Presenting, she also enjoys delivering training on Leadership, NLP, Human Behaviour and Influential Communication.
Paula continues to work with some of Australia's largest companies and government departments and is totally committed to behavioural change and long-term partnerships.
She is wife to one, mum to 3 grown kids, friend to a few more and loves to hang out on her Perth Hills property with a whole bunch of alpacas and her border collies Banjo and Winnie.
Although based in Perth, travels often and can speak or train across the globe.
Key Expertise
- Powerful Presenting
Industry Focus
- Paula works across industries and at every level within the organization
Based in:
About the facilitator
Dr Paula Smith is a leading expert in helping organisations be 'future ready'. Paula's focus is to build the people capability in your organisation with a focus on building better relationships and communicating more effectively so everyone can get on with business. Every keynote, master class or executive coaching experience is customised and contexualised to ensure it aligns with your organisation's goals, culture and values.
Dynamic, inspiring, passionate and commercially savvy are all words that are used to describe Dr Paula Smith as a keynote
speaker, master trainer, MC and business leadership/executive coach. She is the author of multiple books on the topics of presentation skills and leadership.
Paula is a professional facilitator committed to delivering leading-edge and innovative workforce development solutions. She was awarded the CSP (Certified Speaking Professional) designation by the National Speakers Association in 2009 and is a past state president. Paula brings her rich life experience, presenting skill and infectious personality to the platform or training room every time.
Paula values long-term business relationships and many of her clients have her returning year after year as a partner in meeting their organisational goals. Her 30+ years' rich experience along with tertiary qualifications in adult learning, education, a master's degree in leadership and a PhD in organisational leadership ensures you are in good hands. Although Paula specialises in all things Presenting, she also enjoys delivering training on Leadership, NLP, Human Behaviour and Influential Communication.
Paula continues to work with some of Australia's largest companies and government departments and is totally committed to behavioural change and long-term partnerships.
She is wife to one, mum to 3 grown kids, friend to a few more and loves to hang out on her Perth Hills property with a whole bunch of alpacas and her border collies Banjo and Winnie.
Although based in Perth, travels often and can speak or train across the globe.
Key Expertise
- Powerful Presenting
Industry Focus
- Paula works across industries and at every level within the organization
Based in:
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