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Half Day | Max. 20 Participants
Workshop Outcomes
- Build trust through active listening, credibility, and reliability
- Create stronger rapport through curiosity and understanding
- Influence stakeholders without formal authority
- Navigate difficult conversations with confidence
- Turn conversations into commitment and action
- Apply practical influence tools to real workplace challenges
Topics Covered
- Conversations that Build Trust
- Conversations that Build Rapport
- Conversations that Drive Results
- The Influence Advantage
Location
How can this workshop be delivered?
- Face to face
Overview
Having the best idea, product or solution is rarely enough to gain support and create meaningful impact. The people who create real impact are those who can build trust, connect authentically, and have conversations that inspire action. Influential Conversations equips participants with the practical skills to communicate with purpose, strengthen relationships and navigate conversations that lead to positive outcomes. This practical and interactive workshop explores the powerful but often overlooked truth that conversation is a skill, not just an activity, and that every conversation shapes the quality of our relationships and our ability to influence outcomes.
Workshop Outcomes
- Build trust through active listening, credibility, and reliability
- Create stronger rapport through curiosity and understanding
- Influence stakeholders without formal authority
- Navigate difficult conversations with confidence
- Turn conversations into commitment and action
- Apply practical influence tools to real workplace challenges
Topics Covered
- Conversations that Build Trust
- Conversations that Build Rapport
- Conversations that Drive Results
- The Influence Advantage
Who is this workshop for
Whether you're leading projects, partnering with customers, managing stakeholders, or seeking greater impact across your organisation, this workshop will help you strengthen one of your most powerful tools for influence—your conversations.
Handouts/materials provided
PDF Workbook
What to bring
Pen
Facilitator
About the facilitator
Ange is a highly experienced communication expert, passionate about enhancing the way individuals and teams interact and present for greater outcomes. It is at the heart of everything she does.
Whether your goal is to increase trust and collaboration amongst workmates, give teams the additional tools to take their customer service delivery to the next level or help individuals realise their potential as presenters, Ange will work with you to create an engaging and dynamic workshop which meets your communication objectives.
Ange’s love of facilitation came from the professional development opportunities presented to her during her 15 years plus of experience within the corporate sales environment. She transitioned into training over 15 years ago, and now - 1000s of delegates later - is driven to influence positive and lasting change for her participants.
Angela has a Bachelor of Commerce Degree, holds a Certificate IV in Training and Assessment and is a DiSC and REACH Certified Practitioner.
Key Expertise
- Presentation Skills
- Team Building
- Customer Experience
- Emotional Intelligence
- Communication
Industry Focus
- Education
- Healthcare
- Banking and Finance
- Building Services and Construction
- Professional Services
Based in:
About the facilitator
Ange is a highly experienced communication expert, passionate about enhancing the way individuals and teams interact and present for greater outcomes. It is at the heart of everything she does.
Whether your goal is to increase trust and collaboration amongst workmates, give teams the additional tools to take their customer service delivery to the next level or help individuals realise their potential as presenters, Ange will work with you to create an engaging and dynamic workshop which meets your communication objectives.
Ange’s love of facilitation came from the professional development opportunities presented to her during her 15 years plus of experience within the corporate sales environment. She transitioned into training over 15 years ago, and now - 1000s of delegates later - is driven to influence positive and lasting change for her participants.
Angela has a Bachelor of Commerce Degree, holds a Certificate IV in Training and Assessment and is a DiSC and REACH Certified Practitioner.
Key Expertise
- Presentation Skills
- Team Building
- Customer Experience
- Emotional Intelligence
- Communication
Industry Focus
- Education
- Healthcare
- Banking and Finance
- Building Services and Construction
- Professional Services
Based in:
Contact Us
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