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Full Day | Max. 25 Participants
Workshop Outcomes
- Equips individuals with professional level knowledge, experience and expertise to understand and identify how to make effective, successful sales using positive psychology
- Provides the knowledge of foundational neuroscience enabling the individual to anticipate and modify emotional responses to challenges and change
- Identify strategies that support and lift sales and customer experiences
Topics Covered
- Mindset for Sales, understanding self and others using emotional intelligence
- Call planning and sales framework
- Opening the sales call for greater impact
- Positive communication through effective questioning, listening and influencing skills
- Managing concerns & challenges
- Gaining an agreement
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to Face
- Virtual
Overview
High-performing salespeople possess the ability to establish rapport, communicate persuasively, and understand customer needs. Active listening allows them to grasp customer pain points and tailor solutions accordingly. Adept at building relationships, they foster trust and long-term partnerships. They excel in handling challenges, addressing concerns with confidence and offering compelling solutions. Just as important is the pivotal role mindset plays in achieving success.
This Positive Sales workshop provides a sound framework of the essential key components of the sales journey looking through the lens of positive psychology and neuroscience. Along with the sales framework, this session explores the understanding of how our mind and our emotions play a big part in sales. We discuss realistically what impacts our mindset particularly when prospecting for new business and what unhelpful thinking derails our focus on our goals. This interactive workshop focuses on embedding and applying the knowledge and skills gained to realistic, real-life scenarios.
The workshop can be delivered in as 1 full-day workshop or over 2 days and is best as an in-person experience.
Workshop Outcomes
- Equips individuals with professional level knowledge, experience and expertise to understand and identify how to make effective, successful sales using positive psychology
- Provides the knowledge of foundational neuroscience enabling the individual to anticipate and modify emotional responses to challenges and change
- Identify strategies that support and lift sales and customer experiences
Topics Covered
- Mindset for Sales, understanding self and others using emotional intelligence
- Call planning and sales framework
- Opening the sales call for greater impact
- Positive communication through effective questioning, listening and influencing skills
- Managing concerns & challenges
- Gaining an agreement
Who is this workshop for
All Salespeople or those who are embarking on a sales career
Handouts/materials provided
Workbooks can be provided upon request and incur a separate cost.
This can be discussed upon consultation.
What to bring
Notebook and pen
Facilitator
About the facilitator
Julia is an experienced leadership, learning and development facilitator with more than 18 years of experience helping individuals, teams and organisations build the confidence, skills and behaviours needed to perform at their best. Drawing on a career spanning learning and development, sales and leadership, she brings a practical understanding of the challenges professionals face and translates that experience into engaging, high-impact learning experiences.
Throughout her career, Julia has specialised in leadership development, positive psychology, emotional intelligence, workplace wellbeing and interpersonal effectiveness. She is passionate about creating learning environments that are both energising and practical, equipping participants with evidence-based strategies they can immediately apply to improve their performance, strengthen relationships and enhance their overall wellbeing.
Alongside facilitating workshops and leadership programs, Julia is an experienced coach who has delivered more than 600 coaching sessions focused on helping individuals understand and leverage their strengths. She is recognised for creating highly engaging learning experiences that challenge participants to think differently, build self-awareness and develop practical skills that create lasting behavioural change.
In 2018, Julia led an organisation-wide wellbeing initiative focused on supporting employee growth, resilience and performance through evidence-based practices. Her contribution was recognised with an Outstanding Achievement Award for her dedication to employee development. She also received LearnX Platinum Awards in 2019 and 2020 for Best Wellbeing Project, Best Wellbeing Strategy and Best Wellbeing Team, recognising the impact of the programs she helped design and deliver.
Julia has partnered with organisations across the public and private sectors, including Sanofi, Deloitte, the South Australian Department of Industry, Queensland Health, QBE, Rabobank and Revlon. Her ability to combine positive psychology, emotional intelligence and practical leadership development enables organisations to build healthier workplaces, stronger leaders and more resilient teams.
Key Expertise
- Positive Psychology - Langley Group programs
- Emotional Intelligence
- Behavioral profiling
- Strength's profiling and coaching
- Leadership programs
- Soft skills for Sales training
- Mindset & Resilience
Industry Focus
- All Industries
Based in:
About the facilitator
Julia is an experienced leadership, learning and development facilitator with more than 18 years of experience helping individuals, teams and organisations build the confidence, skills and behaviours needed to perform at their best. Drawing on a career spanning learning and development, sales and leadership, she brings a practical understanding of the challenges professionals face and translates that experience into engaging, high-impact learning experiences.
Throughout her career, Julia has specialised in leadership development, positive psychology, emotional intelligence, workplace wellbeing and interpersonal effectiveness. She is passionate about creating learning environments that are both energising and practical, equipping participants with evidence-based strategies they can immediately apply to improve their performance, strengthen relationships and enhance their overall wellbeing.
Alongside facilitating workshops and leadership programs, Julia is an experienced coach who has delivered more than 600 coaching sessions focused on helping individuals understand and leverage their strengths. She is recognised for creating highly engaging learning experiences that challenge participants to think differently, build self-awareness and develop practical skills that create lasting behavioural change.
In 2018, Julia led an organisation-wide wellbeing initiative focused on supporting employee growth, resilience and performance through evidence-based practices. Her contribution was recognised with an Outstanding Achievement Award for her dedication to employee development. She also received LearnX Platinum Awards in 2019 and 2020 for Best Wellbeing Project, Best Wellbeing Strategy and Best Wellbeing Team, recognising the impact of the programs she helped design and deliver.
Julia has partnered with organisations across the public and private sectors, including Sanofi, Deloitte, the South Australian Department of Industry, Queensland Health, QBE, Rabobank and Revlon. Her ability to combine positive psychology, emotional intelligence and practical leadership development enables organisations to build healthier workplaces, stronger leaders and more resilient teams.
Key Expertise
- Positive Psychology - Langley Group programs
- Emotional Intelligence
- Behavioral profiling
- Strength's profiling and coaching
- Leadership programs
- Soft skills for Sales training
- Mindset & Resilience
Industry Focus
- All Industries
Based in:
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