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Short Workshop | Max. 20 Participants
Workshop Outcomes
- Understand the need to align individual performance agendas with organizational goals and objectives
- Apply goal-setting techniques to empower team members in the conversation
- Prepare for the performance conversations to ensure clarity of expectations and tactics
- Flex your style for challenging conversations
- Ensure both skills development and behavioural impacts are addressed in performance conversations
Topics Covered
- Best practices for making performance conversations a summary of previous conversations
- Strategies for difficult conversations
- Engage with, not deliver to, in the conversations
- The neurological benefits of linking known organisational directives with individual contributions and impacts
- Apply cognitive empathy to package the conversation
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to face
Overview
Performance conversations often get a bad reputation because of the way we engage in the activity and the way we engage in the conversations. In this workshop, we will reframe performance activities as a positive opportunity to create clarity, plan for skills development and create commitment through making the "line of sight" easy for individuals to understand their impact on the organization's objectives and strategy. We'll also explore the tips and actions that create empowerment and individual goal-setting. Finally, we will apply an evidence-based approach to the conversation and what to do when it becomes challenging.
Workshop Outcomes
- Understand the need to align individual performance agendas with organizational goals and objectives
- Apply goal-setting techniques to empower team members in the conversation
- Prepare for the performance conversations to ensure clarity of expectations and tactics
- Flex your style for challenging conversations
- Ensure both skills development and behavioural impacts are addressed in performance conversations
Topics Covered
- Best practices for making performance conversations a summary of previous conversations
- Strategies for difficult conversations
- Engage with, not deliver to, in the conversations
- The neurological benefits of linking known organisational directives with individual contributions and impacts
- Apply cognitive empathy to package the conversation
Who is this workshop for
Leaders who are committed to applying the benefits of a goal-driven organization to individual goal-setting and learning plans development.
Handouts/materials provided
Slide handouts of models, frames and processes.
What to bring
An open mind, your biggest concerns and the note-taking tool of your choice.
Facilitator
About the facilitator
With 20+ years of lived experience as a manager and leader with some of the globe’s largest international organisations, Suzy applies her real-world, award-winning experience to support the learning journeys of others through coaching, instructional design, facilitation and digital learning technologies.
Her accomplishments in the areas of product development, team and project leadership, change management, distribution, marketing communications and organisational development capability strategy have provided her with a rich blend of insight on how to meet the unique development needs of each participant.
Her qualifications include: Bachelor of Arts, University of South Alabama; Graduate Certificate eCommerce and Web Design (Georgia Tech); Advanced Diploma of Management; Diploma of Professional Coaching; Certificate IV TAE16; Fellow Australian Institute of Management, Professionally Certified Coach. She is currently completing her Master of Science in Instructional Design and Technology.
She has successfully led Learning and Development/OD projects in many diverse sectors including: WA Police, BHP Iron Ore, Bankwest, Verizon Wireless (US), City of Karratha, Sime-Darby (Malaysia), City of Swan, Pawsey Supercomputing, INPEX, City of Albany, West Coast Eagles, Telethon Kids, ECU, Curtin, AT&T (US), Synergy, WA Health Support Services, Perth Transport Authority and City of Perth.
Suzy understands that every situation requires unique tools and learning experiences and is certified in diagnostics such as Myers-Briggs Step 1 and 2 (MBTI); Belbin Team Roles, EQi 2.0: Individual, Leadership and 360; Herrmann Brain Dominance Instrument (HBDI), Centre for Creative Leadership Benchmarks and Skillscope; California Psychological Instrument (CPI). Additionally, she has been designing digital learning solutions to support blended learning for over 10 years using tools such Adobe Captivate, Camtasia (certified), Articulate Suite (Storyline3 + Rise) and Adobe Illustrator.
Based in:
About the facilitator
With 20+ years of lived experience as a manager and leader with some of the globe’s largest international organisations, Suzy applies her real-world, award-winning experience to support the learning journeys of others through coaching, instructional design, facilitation and digital learning technologies.
Her accomplishments in the areas of product development, team and project leadership, change management, distribution, marketing communications and organisational development capability strategy have provided her with a rich blend of insight on how to meet the unique development needs of each participant.
Her qualifications include: Bachelor of Arts, University of South Alabama; Graduate Certificate eCommerce and Web Design (Georgia Tech); Advanced Diploma of Management; Diploma of Professional Coaching; Certificate IV TAE16; Fellow Australian Institute of Management, Professionally Certified Coach. She is currently completing her Master of Science in Instructional Design and Technology.
She has successfully led Learning and Development/OD projects in many diverse sectors including: WA Police, BHP Iron Ore, Bankwest, Verizon Wireless (US), City of Karratha, Sime-Darby (Malaysia), City of Swan, Pawsey Supercomputing, INPEX, City of Albany, West Coast Eagles, Telethon Kids, ECU, Curtin, AT&T (US), Synergy, WA Health Support Services, Perth Transport Authority and City of Perth.
Suzy understands that every situation requires unique tools and learning experiences and is certified in diagnostics such as Myers-Briggs Step 1 and 2 (MBTI); Belbin Team Roles, EQi 2.0: Individual, Leadership and 360; Herrmann Brain Dominance Instrument (HBDI), Centre for Creative Leadership Benchmarks and Skillscope; California Psychological Instrument (CPI). Additionally, she has been designing digital learning solutions to support blended learning for over 10 years using tools such Adobe Captivate, Camtasia (certified), Articulate Suite (Storyline3 + Rise) and Adobe Illustrator.
Based in:
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