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Half Day | Max. 25 Participants
Workshop Outcomes
- Enhanced Communication Skills: Participants will develop the ability to listen actively, improving both verbal and non-verbal communication, leading to more effective and meaningful interactions
- Improved Relationships: By practicing active listening, participants will build stronger, more trusting relationships in both personal and professional settings
- Increased Empathy: Attendees will learn to understand and appreciate different perspectives, fostering a deeper sense of empathy and connection with others
- Better Conflict Resolution: Participants will acquire tools to listen objectively and respond thoughtfully, leading to more constructive and less confrontational resolutions in conflicts
- Heightened Emotional Intelligence: Through active listening, attendees will enhance their emotional intelligence, becoming more attuned to their own and others' emotions
- Enhanced Problem-Solving Abilities: Participants will be equipped with the skills to listen for underlying issues, enabling them to identify and solve problems more effectively
- Stronger Leadership Skills: Leaders will develop the ability to listen actively, making them more approachable, understanding, and effective in guiding their teams
Topics Covered
- Understand the core principles of active listening and its critical role in effective communication
- Learn to identify and eliminate barriers to listening, leading to clearer and more productive conversations
- Enhance the ability to read and respond to body language, facial expressions, and other non-verbal signals
- Practice and refine essential active listening skills, such as paraphrasing, summarising, and asking probing questions
- Develop the ability to listen with empathy, allowing for deeper and more meaningful connections with others
- Learn how to create trust and rapport through attentive and genuine listening
- Acquire strategies to remain calm and focused during challenging discussions, enhancing conflict resolution skills
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to Face
- Virtual
Overview
This workshop on Active Listening is designed to equip individuals with the essential skills to enhance their communication and interpersonal relationships. Through interactive sessions and practical exercises, the workshop covers the foundations of active listening, including how to overcome common communication barriers and interpret non-verbal cues.
Learn techniques such as paraphrasing, summarising, and asking probing questions to deepen understanding and build trust. The workshop also addresses how to listen with empathy, navigate difficult conversations, and enhance team dynamics.
By the end of the workshop, attendees will have a comprehensive understanding of how to apply active listening skills in both personal and professional contexts. Leave with practical strategies to improve listening habits and a personalised action plan to continue developing these skills.
This workshop is ideal for anyone looking to improve their communication, build stronger relationships, and become a more effective leader or team member.
Workshop Outcomes
- Enhanced Communication Skills: Participants will develop the ability to listen actively, improving both verbal and non-verbal communication, leading to more effective and meaningful interactions
- Improved Relationships: By practicing active listening, participants will build stronger, more trusting relationships in both personal and professional settings
- Increased Empathy: Attendees will learn to understand and appreciate different perspectives, fostering a deeper sense of empathy and connection with others
- Better Conflict Resolution: Participants will acquire tools to listen objectively and respond thoughtfully, leading to more constructive and less confrontational resolutions in conflicts
- Heightened Emotional Intelligence: Through active listening, attendees will enhance their emotional intelligence, becoming more attuned to their own and others' emotions
- Enhanced Problem-Solving Abilities: Participants will be equipped with the skills to listen for underlying issues, enabling them to identify and solve problems more effectively
- Stronger Leadership Skills: Leaders will develop the ability to listen actively, making them more approachable, understanding, and effective in guiding their teams
Topics Covered
- Understand the core principles of active listening and its critical role in effective communication
- Learn to identify and eliminate barriers to listening, leading to clearer and more productive conversations
- Enhance the ability to read and respond to body language, facial expressions, and other non-verbal signals
- Practice and refine essential active listening skills, such as paraphrasing, summarising, and asking probing questions
- Develop the ability to listen with empathy, allowing for deeper and more meaningful connections with others
- Learn how to create trust and rapport through attentive and genuine listening
- Acquire strategies to remain calm and focused during challenging discussions, enhancing conflict resolution skills
Who is this workshop for
This workshop is designed for anyone looking to improve their communication and listening skills, regardless of their background or profession. It's ideal for those who want to build stronger relationships, whether in professional or personal settings, by mastering the art of active listening.
Attendees will learn how to enhance collaboration, resolve conflicts more effectively, and create deeper, more meaningful connections with others. This workshop is also perfect for individuals who wish to empathise better, understand different perspectives, and foster a more supportive and productive environment in their interactions.
Whether the goal is to improve leadership abilities, boost teamwork, or simply become a more attentive and understanding communicator, this workshop offers valuable tools and techniques that can be applied in everyday life to enhance overall communication and interpersonal effectiveness.
Handouts/materials provided
All materials for the delivery workshop provided.
Handout to support learning and to use in the future.
What to bring
Brings yourself and a pen!
Facilitator
About the facilitator
Ian brings a wealth of experience and a diverse background to his role as a facilitator.
Starting his career as a physical education teacher, Ian has taught and coached in the United Kingdom, France, Spain, and Canada.
His expertise spans a variety of sports, including soccer, shooting, archery, and abseiling.
Ian’s commitment to excellence is underscored by his service with mountain rescue in Wales and his work as a personal trainer in London, where he collaborated with elite sporting teams and global business leaders.
Returning to Perth, Ian transitioned into organisational consulting, a role that took him across Australia, Botswana, Lesotho, Malaysia, and India.
His extensive experience in event management, including high-profile events such as the World Triathlon Championships, Rottnest Channel Swim, and City to Surf, reignited his passion for fostering high-performance cultures and mindsets.
Today, Ian coaches and trains leaders and their teams both in Australia and internationally.
His work spans a global footprint, with clients in Denmark, Singapore, India, Taiwan, Mongolia, America, Angola, Turkey, France, Spain, Africa, China, and Vietnam.
Ian’s speciality lies in helping groups transform into sustainable, high-performing teams.
Ian continues to be a highly regarded performance coach, supporting business owners and professional sporting teams throughout Australia.
Some of Ian's clients include:
The United Nations, Rio Tinto, BHP, Maersk Oil and Gas, Barrick Gold, Vietnam Oil, Downer, Woodside, Orica, Federal Government, State Government, Local, Government, Not for profit, Xstrata, Unilever, Hewlett Packard, UCB and the WA Police Force.
Ian currently holds several recognised accreditations:
Extended DISC, MBTI, Emotional Intelligence, 360 Leadership Profile.
Ian’s unique, inspiring, and challenging delivery style sets him apart as a sought-after coach, facilitator, and instructional designer.
His approach consistently moves participants and organisations to achieve more success than they ever thought possible.
Key Expertise
- Developing high impact leadership
- Building High Performing Teams
- Communication
- Influencing Skills
- Facilitated workshops for specific team development needs
- Leadership Coaching
- Conflict Management
- Presenting and Public Speaking Skills
Industry Focus
- Mining
- Finance
- Government
- Not for profit/sport
- Professional services
- Oil and Gas
Based in:
About the facilitator
Ian brings a wealth of experience and a diverse background to his role as a facilitator.
Starting his career as a physical education teacher, Ian has taught and coached in the United Kingdom, France, Spain, and Canada.
His expertise spans a variety of sports, including soccer, shooting, archery, and abseiling.
Ian’s commitment to excellence is underscored by his service with mountain rescue in Wales and his work as a personal trainer in London, where he collaborated with elite sporting teams and global business leaders.
Returning to Perth, Ian transitioned into organisational consulting, a role that took him across Australia, Botswana, Lesotho, Malaysia, and India.
His extensive experience in event management, including high-profile events such as the World Triathlon Championships, Rottnest Channel Swim, and City to Surf, reignited his passion for fostering high-performance cultures and mindsets.
Today, Ian coaches and trains leaders and their teams both in Australia and internationally.
His work spans a global footprint, with clients in Denmark, Singapore, India, Taiwan, Mongolia, America, Angola, Turkey, France, Spain, Africa, China, and Vietnam.
Ian’s speciality lies in helping groups transform into sustainable, high-performing teams.
Ian continues to be a highly regarded performance coach, supporting business owners and professional sporting teams throughout Australia.
Some of Ian's clients include:
The United Nations, Rio Tinto, BHP, Maersk Oil and Gas, Barrick Gold, Vietnam Oil, Downer, Woodside, Orica, Federal Government, State Government, Local, Government, Not for profit, Xstrata, Unilever, Hewlett Packard, UCB and the WA Police Force.
Ian currently holds several recognised accreditations:
Extended DISC, MBTI, Emotional Intelligence, 360 Leadership Profile.
Ian’s unique, inspiring, and challenging delivery style sets him apart as a sought-after coach, facilitator, and instructional designer.
His approach consistently moves participants and organisations to achieve more success than they ever thought possible.
Key Expertise
- Developing high impact leadership
- Building High Performing Teams
- Communication
- Influencing Skills
- Facilitated workshops for specific team development needs
- Leadership Coaching
- Conflict Management
- Presenting and Public Speaking Skills
Industry Focus
- Mining
- Finance
- Government
- Not for profit/sport
- Professional services
- Oil and Gas
Based in:
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