Category: Blog
Aug
14
What the heck just happened? – Managing you before managing conflict.
You wander out of the last meeting of the day, pause, look around, and smile. A…
Jun
13
What is Facilitation, and What is its Purpose?
What Is Facilitation? Facilitation is one of the ways trainers help learners to gain,…
Apr
03
Traits of a Good Team Leader: Key Leadership Characteristics & Skills That Drives Business Growth
Who would you rather work with? An authoritative, distant leader who never takes an…
Feb
26
Sales and Customer Service: How Strong Service Skills Improve Sales Potential
Do you still consider sales and customer service as two unrelated fields? In this…
Feb
09
Emotional Intelligence in Leadership: Why EI Is Crucial for Success
Imagine a workplace where employees feel valued, heard, and trusted. Do you think this…
