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Short Workshop | Max. 50 Participants
Workshop Outcomes
- Understanding which confidential information your organisation holds
- Identifying potential impacts of confidentiality breaches
- Understanding how to debrief with colleagues while respecting confidentiality
Topics Covered
- What is confidential information
- Inadvertent breaches of confidential information: practices to keep information secure
- Debriefing with colleagues: an important part of working in environments where there is a risk of vicarious trauma
- Boundaries and considerations for sharing information within and outside the organisation
Location
- Willing to work remote
- Willing to work interstate
How can this workshop be delivered?
- Face to face
Overview
Many organisations hold sensitive data about clients, employees and other stakeholders. If this information is shared with third parties, it can have significant ramifications, including legal, reputation and safety implications. Using her experience as a Psychologist, Lauren discusses practices for keeping information secure, including avoiding inadvertent breaches of confidentiality.
Lauren also recognises that human service organisations often assist people in significant mental distress. Workers in these industries can be at higher risk of burnout, due to the complexity and emotional load that is part of this work. It is important for workers to have a practice of debriefing with their colleagues in a way that looks after the worker and protects the confidentiality of the client. In this workshop Lauren discusses practices to achieve both these aims.
Workshop Outcomes
- Understanding which confidential information your organisation holds
- Identifying potential impacts of confidentiality breaches
- Understanding how to debrief with colleagues while respecting confidentiality
Topics Covered
- What is confidential information
- Inadvertent breaches of confidential information: practices to keep information secure
- Debriefing with colleagues: an important part of working in environments where there is a risk of vicarious trauma
- Boundaries and considerations for sharing information within and outside the organisation
Who is this workshop for
This workshop is for people working in roles where they help others and hold confidential information. It is suitable for all levels of the organisation.
Handouts/materials provided
Following the workshop, Lauren will provide summary notes.
What to bring
Paper and pen: Lauren encourages participants to take their own notes throughout the session. She finds this helps participants to stay engaged and apply the concepts to their particular circumstances.
Facilitator
About the facilitator
Lauren Hancock is a Psychologist with 20 years of experience as a coach, therapist and facilitator. Across her career, she has provided interventions to individuals and groups throughout Australia and internationally.
Trained as a therapist, Lauren now works exclusively with organisations providing programs in the areas of leadership and mental health. She writes and delivers workshops ranging from half a day to six days in duration and has curated multiple residential programs. All have a strong focus on evidence based approaches and assisting participants to understand why people behave the way they do.
As a coach, Lauren assist leaders to develop both the intrapersonal and interpersonal factors that contribute to great leadership. She believes that improving self-awareness and better managing mental health variables are fundamental skills for leaders. She assists leaders to show up as the best version of themselves through employing a range of psychological approaches and techniques. Lauren has multiple ongoing coaching clients, some of whom she has worked with for several years, as they are promoted and move organisations.
Lauren holds these qualifications: Graduate: Company Director Course (AICD); Master of Psychology (Counselling Psychology); Bachelor of Psychology (Graduate); Bachelor of Science (Psychology) and Certificate IV in Training & Assessment (TAA40104). Lauren is a Registered Psychologist with the Psychology Board of Australia.
Lauren's accreditations include:
• Certified Speaking Professional (CSP): Professional Speakers Australia
• Certified PRINT® Coach: The Paul Hertz Group
• Certified Facilitator LEGO® Serious Play® methodology: Pivotal Play
• Accredited Practitioner LSI & GSI: Human Synergistics
• Accredited Practitioner Team Management Profile: Team Management Systems
• Accredited Practitioner QO2: Team Management Systems
• Accredited Practitioner Genos Emotional Intelligence Inventory: Genos International
Lauren has worked with clients from a range of sectors providing leadership and mental wellbeing programs. In the resources and related services sector these clients have included Woodside Energy, BHP, Fluor, Rio Tinto, Chevron, Gold Fields, INPEX, Shell, Alcoa, De Grey Mining, Speno International, Micromine, Westrac and Monadelphous. Lauren has also provided programs for a number of local governments including City of Joondalup, City of Rockingham, City of Perth, City of Bayswater, City of Canning, Shire of Ashburton, City of Karratha, Town of Victoria Park and City of Swan. She has worked with government departments including the Department of Defence, NOPTA, WA Department of Health, WA Department of Justice and Keystart. Other health related clients have included WAGPET, Australasian College for Emergency Medicine, IPN Medical Centres, Amherst Psychology, Healthy Mind Menu and Pioneer Health Albany. Education sector clients have included Study Perth, Phoenix Academy, UWA Business School and the Australian Universities International Directors Forum.
Based in:
About the facilitator
Lauren Hancock is a Psychologist with 20 years of experience as a coach, therapist and facilitator. Across her career, she has provided interventions to individuals and groups throughout Australia and internationally.
Trained as a therapist, Lauren now works exclusively with organisations providing programs in the areas of leadership and mental health. She writes and delivers workshops ranging from half a day to six days in duration and has curated multiple residential programs. All have a strong focus on evidence based approaches and assisting participants to understand why people behave the way they do.
As a coach, Lauren assist leaders to develop both the intrapersonal and interpersonal factors that contribute to great leadership. She believes that improving self-awareness and better managing mental health variables are fundamental skills for leaders. She assists leaders to show up as the best version of themselves through employing a range of psychological approaches and techniques. Lauren has multiple ongoing coaching clients, some of whom she has worked with for several years, as they are promoted and move organisations.
Lauren holds these qualifications: Graduate: Company Director Course (AICD); Master of Psychology (Counselling Psychology); Bachelor of Psychology (Graduate); Bachelor of Science (Psychology) and Certificate IV in Training & Assessment (TAA40104). Lauren is a Registered Psychologist with the Psychology Board of Australia.
Lauren's accreditations include:
• Certified Speaking Professional (CSP): Professional Speakers Australia
• Certified PRINT® Coach: The Paul Hertz Group
• Certified Facilitator LEGO® Serious Play® methodology: Pivotal Play
• Accredited Practitioner LSI & GSI: Human Synergistics
• Accredited Practitioner Team Management Profile: Team Management Systems
• Accredited Practitioner QO2: Team Management Systems
• Accredited Practitioner Genos Emotional Intelligence Inventory: Genos International
Lauren has worked with clients from a range of sectors providing leadership and mental wellbeing programs. In the resources and related services sector these clients have included Woodside Energy, BHP, Fluor, Rio Tinto, Chevron, Gold Fields, INPEX, Shell, Alcoa, De Grey Mining, Speno International, Micromine, Westrac and Monadelphous. Lauren has also provided programs for a number of local governments including City of Joondalup, City of Rockingham, City of Perth, City of Bayswater, City of Canning, Shire of Ashburton, City of Karratha, Town of Victoria Park and City of Swan. She has worked with government departments including the Department of Defence, NOPTA, WA Department of Health, WA Department of Justice and Keystart. Other health related clients have included WAGPET, Australasian College for Emergency Medicine, IPN Medical Centres, Amherst Psychology, Healthy Mind Menu and Pioneer Health Albany. Education sector clients have included Study Perth, Phoenix Academy, UWA Business School and the Australian Universities International Directors Forum.
Based in:
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