About the facilitator
Having been a senior executive (Wing Commander) in the Royal Australian Air Force, Pam is an experienced leader, manager and project manager. Today, she specialises in helping adult workers use Generative AI (including ChatGPT and Microsoft Copilot) safely and effectively to improve productivity, decision-making and professional communication.
During her military career, Pam recognised early that computers would be powerful productivity tools if used well. She gained qualifications as a Microsoft Office Master (Excel, Word, PowerPoint, Access), a Microsoft Certified Technology Specialist (MS Project), and as a business programmer. Following the advent of “big data”, she became proficient in Power BI Desktop and data visualisation design, helping data workers present their findings clearly and persuasively.
Throughout her three careers — as a military officer, as a database designer and developer, and as a learning and development facilitator — Pam has applied her project management and computing skills to “get the job done” with a minimum of wasted effort. Her GenAI facilitation focuses on practical workplace application: designing effective prompts, building reliable workflows, and ensuring responsible use in business settings.
The foundation of Pam’s professional achievements is excellent communication. She explains complex concepts in plain and simple terms, making the learning journey practical, engaging and enjoyable.
Key Expertise
- GenAI (ChatGPT, Copilot)
- Power BI Desktop, Power Query
- MS Project