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Full Day | Max. 15 Participants
Workshop Outcomes
- Set clear and concise expectations
- Set specific goals
- Improving unacceptable performance
- Understanding the causes of poor performance
- Providing constructive feedback
- Creating an performance improvement plan
- Measuring & monitoring agreed outcomes
Topics Covered
- Setting expectations
- Goal setting
- KPIs
- Performance management
Location
How can this workshop be delivered?
- Face to face
Overview
Managing Team Performance is a practical workshop focusing on the fundamental tools that managers and supervisors require to lead effective teams and improve their performance and engagement. In the workplace, it is critical that leaders and managers are supported to develop the skillset to motivate their staff, have the right conversations, build on good behaviours and are capable of managing performance issues as they arise.
This workshop is applicable for both emerging leaders and for managers having ongoing challenges in managing existing teams and individuals.
After this workshop, managers and supervisors will be able to:
• clearly articulate expectations
• identify gaps in knowledge, skills and obstacles
• agree on set goals & targets going forward
• empower individuals and teams
• set regular review periods for measures and feedback
• know when to take alternative action
Workshop Outcomes
- Set clear and concise expectations
- Set specific goals
- Improving unacceptable performance
- Understanding the causes of poor performance
- Providing constructive feedback
- Creating an performance improvement plan
- Measuring & monitoring agreed outcomes
Topics Covered
- Setting expectations
- Goal setting
- KPIs
- Performance management
Who is this workshop for
Managers and supervisors
Handouts/materials provided
Workshop presentation notes
Key process handouts
What to bring
Real workplace issues and examples
Facilitator
About the facilitator
Henry is an accomplished business leader with over 30 years of business experience in corporate and private sectors, both in Australia and abroad.
As General Manager Kmart New Zealand, Henry was responsible for the strategic integration of the NZ operation into Kmart Australia, including IT, Merchandise, Purchasing, Logistics, Loss Prevention and HR, creating a significant uplift in EBITDA & futureproofing the NZ business.
Following a successful 23 year corporate career in Coles Myer Henry was responsible for growing a WA household name retail chain from 12 to 60 stores, strategically positioning the brand as value priced destination. Establishing a culture that focused on employee development, outcome focused teams driving efficiencies and succession planning, the organisation boasted unprecedented staff retention levels.
Henry has built and led many cross functional teams and will work with you to identify opportunities and gaps in all areas of your business, developing strategy, plans, processes & workshops to ensure teams & individual employee is aligned to achieve the business goals.
Henry’s workshops are practical, pragmatic & outcomes based. The key is having very clear focus on expectations and objectives so that each team member walks away with a clear understanding of what is expected and what needs to be achieved.
As one of the most experienced business heads in retail expansion & having worked across the corporate and private sector in all functional areas, Henry’s breadth & width of hands on experience & knowledge is an enviable commodity. Since 2000 Henry has been providing bespoke workshops, mentoring and personal coaching to teams and executives at all levels.
Key Expertise
- Executive coaching
- Bespoke workshop design & delivery
- Budgeting process
- Performance management
- Strategic planning
- Business planning
- Effective meetings
- Managing costs
- Process management
- Operations management
Industry Focus
- Retail sector
- Professionals in small to medium businesses
- Corporate Organisations
- Teams in businesses across all sectors
- Not for profit organisations
Based in:
About the facilitator
Henry is an accomplished business leader with over 30 years of business experience in corporate and private sectors, both in Australia and abroad.
As General Manager Kmart New Zealand, Henry was responsible for the strategic integration of the NZ operation into Kmart Australia, including IT, Merchandise, Purchasing, Logistics, Loss Prevention and HR, creating a significant uplift in EBITDA & futureproofing the NZ business.
Following a successful 23 year corporate career in Coles Myer Henry was responsible for growing a WA household name retail chain from 12 to 60 stores, strategically positioning the brand as value priced destination. Establishing a culture that focused on employee development, outcome focused teams driving efficiencies and succession planning, the organisation boasted unprecedented staff retention levels.
Henry has built and led many cross functional teams and will work with you to identify opportunities and gaps in all areas of your business, developing strategy, plans, processes & workshops to ensure teams & individual employee is aligned to achieve the business goals.
Henry’s workshops are practical, pragmatic & outcomes based. The key is having very clear focus on expectations and objectives so that each team member walks away with a clear understanding of what is expected and what needs to be achieved.
As one of the most experienced business heads in retail expansion & having worked across the corporate and private sector in all functional areas, Henry’s breadth & width of hands on experience & knowledge is an enviable commodity. Since 2000 Henry has been providing bespoke workshops, mentoring and personal coaching to teams and executives at all levels.
Key Expertise
- Executive coaching
- Bespoke workshop design & delivery
- Budgeting process
- Performance management
- Strategic planning
- Business planning
- Effective meetings
- Managing costs
- Process management
- Operations management
Industry Focus
- Retail sector
- Professionals in small to medium businesses
- Corporate Organisations
- Teams in businesses across all sectors
- Not for profit organisations
Based in:
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