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Short Workshop | Max. 25 Participants
2.5 hours
Workshop Outcomes
- Recognise what is and isn’t OVA including common grey areas
- Understand leader responsibilities and expectations following OVA events
- Respond in the immediate aftermath in ways that reduce harm and support safety
- Report and document OVA consistently using clear pathways and escalation points
- Understand potentially traumatic events (PTEs) and critical incident recovery basics
- Support staff recovery appropriately while staying within leadership boundaries
Topics Covered
- Defining OVA for leaders: What it is and isn’t
- Leader role clarity: Responsibilities, boundaries and escalation
- Immediate response: Safety, stabilisation and communication
- Reporting and documentation: What matters and why
- Understanding PTEs/critical incidents: Normal reactions and recovery supports
- Supporting teams: Return to work, follow-up and psychologically safe leadership
Location
- Willing to work remote
- Willing to work interstate
- Willing to work internationally
How can this workshop be delivered?
- Face to Face
- Virtual
Overview
After an OVA incident, leaders set the tone — not just with what they do, but with what they normalise. Many leaders want to support their people but feel uncertain: What counts as OVA? What do I document? How do I support someone after a potentially traumatic event without saying the wrong thing?
This workshop gives leaders practical clarity and confidence. Participants learn how to recognise and report OVA consistently, respond safely in the immediate aftermath and support recovery after potentially traumatic events and critical incidents. It includes leader language, boundaries, escalation pathways and follow-up practices that protect both workers and the organisation. The goal is simple: leaders who respond well, document well and support recovery without minimising, blaming or unintentionally causing further harm.
Workshop Outcomes
- Recognise what is and isn’t OVA including common grey areas
- Understand leader responsibilities and expectations following OVA events
- Respond in the immediate aftermath in ways that reduce harm and support safety
- Report and document OVA consistently using clear pathways and escalation points
- Understand potentially traumatic events (PTEs) and critical incident recovery basics
- Support staff recovery appropriately while staying within leadership boundaries
Topics Covered
- Defining OVA for leaders: What it is and isn’t
- Leader role clarity: Responsibilities, boundaries and escalation
- Immediate response: Safety, stabilisation and communication
- Reporting and documentation: What matters and why
- Understanding PTEs/critical incidents: Normal reactions and recovery supports
- Supporting teams: Return to work, follow-up and psychologically safe leadership
Who is this workshop for
- Frontline supervisors and team leaders
- Managers in customer-facing, high-demand environments
- Leaders responsible for after-hours incident response
- Leaders who manage staff wellbeing and recovery
Handouts/materials provided
- Leader response checklist (immediate + follow-up)
- Reporting guide: What to record and escalation triggers
- Leader language prompts for supportive conversations
- Critical incident and recovery pathways overview
- Practical scenarios for discussion
What to bring
- Willingness to discuss real-world scenarios
- Notebook/device for notes (optional)
No prior training required.
Facilitator
About the facilitator
Tenneile Manenti is a Registered Psychologist with over 20 years’ experience across clinical, forensic, organisational and senior leadership roles. She has worked extensively in high-risk, high-pressure environments, supporting individuals, leaders and organisations to strengthen psychological safety, mental health, wellbeing and performance.
Her background spans criminal and juvenile justice settings, organisational psychology, consulting and executive leadership within emergency services. Tenneile brings deep expertise in psychosocial risk management, trauma-informed systems, workplace culture and the impact of leadership behaviours on safety and wellbeing. Her work is informed by postgraduate research into Corporate Psychopathy and Dark Triad behaviours and extensive experience designing and implementing large-scale mental health and safety initiatives.
Examples of Tenneile’s experience include:
- Designing and establishing the first in-house psychological services within a large emergency services organisation, including operating models, clinical governance, referral pathways and critical incident response frameworks
- Leading the development and implementation of an integrated mental health and wellbeing strategy for a complex, volunteer-based workforce operating in high-risk environments
- Designing and delivering psychosocial risk assessment frameworks, policies, and controls for large organisations prior to legislative requirements, supporting improved compliance, safety outcomes and organisational capability
- Designing and implementing psychosocial risk management training for a national security client, building leadership and workforce capability to identify, assess and control psychosocial hazards
- Developing and delivering a targeted workplace intervention for a national security organisation to address psychosocial hazards including role overload, poor role clarity, lack of leadership support, low psychological safety, limited autonomy and reduced role control
- Developing and implementing a leadership development series for a large national intelligence organisation focused on mental health literacy, navigating mental health disclosures, reducing stigma, strengthening psychological safety and aligning leadership behaviour with organisational purpose and values
- Leading joint-agency initiatives across multiple emergency service organisations to improve coordination, safety governance and workforce wellbeing
- Designing and delivering leadership, safety culture and psychological safety programs for large workforces (250+), integrating neuroscience, performance psychology, communication and human factors
- Leading a global facilitation team to modernise a flagship leadership and safety culture program, including the development of a premium train-the-trainer model delivered across multiple countries
- Supporting leaders and teams through organisational change, critical incidents, trauma exposure and complex workforce environments while maintaining safety and operational performance
Tenneile is passionate about helping individuals and organisations create safer, healthier and more human workplaces. Her approach is evidence-based, practical and grounded in lived experience, with a strong focus on psychological safety, leadership capability and sustainable performance.
Qualifications, Registrations and Memberships:
- Registered Psychologist – Psychology Board of Australia (AHPRA)
- Bachelor of Behavioural Science (Psychology)
- Bachelor of Criminology and Criminal Justice
- Bachelor of Psychology (Honours)
- Master of Organisational Psychology
- Certificate in Project Management (Agile)
- Member, Australian Association of Psychologists
Key Expertise
- Psychosocial Risk
- Organisational Culture
- Cumulative Trauma and Risk
- Workplace Mental Health
- Leadership Development
Industry Focus
- Government
- Local Council
- Emergency Services
- First Responders, Health and Hospitals
- Mining and Energy
Based in:
About the facilitator
Tenneile Manenti is a Registered Psychologist with over 20 years’ experience across clinical, forensic, organisational and senior leadership roles. She has worked extensively in high-risk, high-pressure environments, supporting individuals, leaders and organisations to strengthen psychological safety, mental health, wellbeing and performance.
Her background spans criminal and juvenile justice settings, organisational psychology, consulting and executive leadership within emergency services. Tenneile brings deep expertise in psychosocial risk management, trauma-informed systems, workplace culture and the impact of leadership behaviours on safety and wellbeing. Her work is informed by postgraduate research into Corporate Psychopathy and Dark Triad behaviours and extensive experience designing and implementing large-scale mental health and safety initiatives.
Examples of Tenneile’s experience include:
- Designing and establishing the first in-house psychological services within a large emergency services organisation, including operating models, clinical governance, referral pathways and critical incident response frameworks
- Leading the development and implementation of an integrated mental health and wellbeing strategy for a complex, volunteer-based workforce operating in high-risk environments
- Designing and delivering psychosocial risk assessment frameworks, policies, and controls for large organisations prior to legislative requirements, supporting improved compliance, safety outcomes and organisational capability
- Designing and implementing psychosocial risk management training for a national security client, building leadership and workforce capability to identify, assess and control psychosocial hazards
- Developing and delivering a targeted workplace intervention for a national security organisation to address psychosocial hazards including role overload, poor role clarity, lack of leadership support, low psychological safety, limited autonomy and reduced role control
- Developing and implementing a leadership development series for a large national intelligence organisation focused on mental health literacy, navigating mental health disclosures, reducing stigma, strengthening psychological safety and aligning leadership behaviour with organisational purpose and values
- Leading joint-agency initiatives across multiple emergency service organisations to improve coordination, safety governance and workforce wellbeing
- Designing and delivering leadership, safety culture and psychological safety programs for large workforces (250+), integrating neuroscience, performance psychology, communication and human factors
- Leading a global facilitation team to modernise a flagship leadership and safety culture program, including the development of a premium train-the-trainer model delivered across multiple countries
- Supporting leaders and teams through organisational change, critical incidents, trauma exposure and complex workforce environments while maintaining safety and operational performance
Tenneile is passionate about helping individuals and organisations create safer, healthier and more human workplaces. Her approach is evidence-based, practical and grounded in lived experience, with a strong focus on psychological safety, leadership capability and sustainable performance.
Qualifications, Registrations and Memberships:
- Registered Psychologist – Psychology Board of Australia (AHPRA)
- Bachelor of Behavioural Science (Psychology)
- Bachelor of Criminology and Criminal Justice
- Bachelor of Psychology (Honours)
- Master of Organisational Psychology
- Certificate in Project Management (Agile)
- Member, Australian Association of Psychologists
Key Expertise
- Psychosocial Risk
- Organisational Culture
- Cumulative Trauma and Risk
- Workplace Mental Health
- Leadership Development
Industry Focus
- Government
- Local Council
- Emergency Services
- First Responders, Health and Hospitals
- Mining and Energy
Based in:
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