About the facilitator
Olivia helps organisations like yours improve their customer experience and build a collaborative culture.
Through Olivia's Clarity Analysis Blueprint she will accelerate your organisations plans for growth by providing your team with the ultimate clarity and confidence to make decisions fast and focus on big picture results. We focus on simple solutions for big impact.
Olivia brings this to life using evidenced based Collaborative Modelling and Innovative Frameworks to ensure the skills and expertise of your team are fully leveraged in the design of solutions. It gives your team the excitement and drive to start actioning solutions and ideas that they have had a hand in creating. It's the key to workplace engagement.
Olivia work's with leaders in medium to large scale organisations to help their teams gain clarity on the work that they do and deal with uncertainty. She implements sustainable collaborative practices that help them get results fast and have complete confidence in their direction.
Whether the focus is cultural improvement, driving collaboration or identifying customer needs Liv uses proven frameworks and applies the right tools for the job.
Olivia has delivered collaborative projects for various organisations such as RAC, Ability Centre, HelpingMinds, Youth Focus, Kennerly's Accounting and Finance, Health Consumers Council, Department of Health, Absolute Balance Exercise Physiology Group and Wireline Services Group. Her experience spans non for profit, health, finance, tech and resources and FMCG.
- Design Thinking
- Strategic Plans
- Cultural Improvement
- Service Design
- Market Research
- For Purpose
- Customer Communication
- Culture Change